Front Officer at Fast Dial Business Solutions Limited
Fast Dial Business Solutions
- Kenya
- Permanent
- Full-time
- Ensure proper patient registration per the defined protocols and accurate billing.
- Maintain patient privacy and confidentiality at all times.
- Ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, and demonstrate follow-up.
- Ensure proper identification records are clearly indicated on documents for correct patient identification and easy retrieval when needed.
- Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
- Diploma in Front Office/Business Administration/ Health Records, or its equivalent.
- Customer focus and results oriented.
- Highly responsive, ethical and responsible.
- Displays professionalism in all areas of work.
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