We are looking for a Senior Manager -Credit to join our credit team in Kenya, where progress, and humility are valued as highly as technical excellence.The role is similar to an analytical project manager, bridging credit experience, qualitative observations, economic and behavioral research and technical data analytics to answer key questions about M-KOPA's credit portfolio. To excel in his role you will require the ability to clearly identify a problem, scope an approach to understanding the problem, manage analytical workflow to answer the questions at hand, and clearly communicate actionable recommendations.The best part will be leading analysis, management and communications regarding credit performance of the company's portfolio, customers, and products and services. This includes managing multi-source data analysis, designing experiments, testing hypotheses, and the compiling presentations and reports used internally and by external stakeholders. Your objective will be to provide actionable insights to understand and influence consumer credit behavior.What's exciting about this role?Credit Management :Evaluates whether Business proposals meet sound business criteria and credit risk falls within acceptable parameters, approve, and recommends appropriate credit facilities including terms or conditions of facilities.Identify, quantify, and evaluate credit risks in relation to profitability of business proposals and financial viability of Business banking credits.Provide quality analysis (typically provided via SQL, R, Python, Excel, and BI visualization tools) to inform management on the credit performance of the portfolio, products, and customers. This includes regular portfolio and product-level reporting as well as managing ad-hoc investigations and causal diagnoses.Design and implement initiatives and experiments geared towards improving and maintaining healthy credit performance across M-KOPA's customer base. This includes working extensively with other departments.Keep abreast of industry specific knowledge and key development - stay attuned to industry and market risk development and trends in relation to customers and impact on underlying portfolios.Consolidate, analyze, and maintain economic/market data to be used in portfolio analysis, portfolio stress testing, and other departmental objectives as assigned.Systems Review & Reporting :Contribute to the development of credit and financial models to be used by the business, including but not limited to IRSR 9 provisioning and bad debt modeling, cash flow modeling, and predictive loss rate models.Monitor and report on key performance metrics on M-KOPA's core products and pilots, including standard and non-standard forms of portfolio health and delinquency reporting, repayment rates, roll rates, etc.Challenge the existing Credit management system, procedures and practices and implement improvements in all areas of Credit management.Lead the development of reports to key stakeholders including senior management, country leadership teams, and investors, utilizing graphical analysis, PowerPoint presentations, and verbal and written communications.Continue to innovate by testing new data, analytics approaches and models.Analyze portfolio performance at a granular segment level on an ongoing basis. Identify trends and conduct root-cause analysis to isolate key performance driver.Team Management & Stakeholder ManagementBuilds relationship with key stakeholders to improve quality of business proposals and turnaround time on pricing and or product launch.Routinely communicate technical subject matter clearly to other team members and relevant stakeholdersWork in partnership with cross-functional teams, fostering a supportive and collaborative atmosphere. Encourage diverse viewpoints and a culture of creativity and problem-solving within the teamIn essence, this role offers you a thrilling opportunity to lead transformative efforts in bad debt provisioning and adjustments , Interventions to improve credit performance, product, service, and pricing decisionsExpertiseOur expectations are that your CV reflects a rich blend of technical expertise, practical experience and leadership competencies positioning you as a valuable asset in the field of Credit.Work experience in an analytical field such as consumer credit, asset finance, pricing, data science, behavioral research, or strategy consulting, including experience managing teams, portfolios, and projectsProficiency in structuring analytical projects and familiarity with tools including SQL, R!, Python, PowerBI, Excel, PowerPoint, Word, as well as a clear understanding of statistics and quantitative methods and best practicesCredit, data, and financial analysis skills to effectively evaluate and report on key performance metricsKnowledge of lending business practices and consumer credit in emerging markets strongly preferred.Strong interpersonal and presentation skills to effectively communicate with colleagues and senior stakeholdersUnderstanding of business concepts including ROI analysis, discounted cash flow, causality, & statistical significanceBachelors or Master's degree preferably in a quantitative field, including economics, econometrics, data analytics, computer science, statistics, engineering, credit management, finance or behavioral psychologyOur hiring process is as much about us selling to you as the other way round-the interview process will be as follows:Recruiter call 30 mins - an introduction to the process and M-KOPATake home assessment - A deep dive into the role dynamicsHiring Team call 45 mins - High level introductions with the Fraud TeamPersonality test - Self awareness if always crucial for our teamStakeholder interview 60 mins - This is where most of the magic happens.Why M-KOPA?At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.Join us in shaping the future of M-KOPA as we grow together. Explore more at .Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.
