Operations & Finance Executive/Assistant at World Federation for Animals

• Support the collection, organisation and analysis of data to track the WFA's progress and performance.
• Maintain and update monitoring frameworks, KPIs, and reporting tools.
• Assist with preparing narrative and data-driven reports for funders, trustees, and members.
• Coordinate internal impact updates and help surface success stories and lessons learned.
• Contribute to the development and management of tools and systems that improve how we measure and communicate our impact.

• Process invoices, receipts, and staff/volunteer expense claims.
• Support the preparation and scheduling of payments for travel, accommodation and operational costs.
• Help maintain accurate financial records and assist with bookkeeping using tools such as Xero or QuickBooks
• Liaise with external accountants or finance consultants as needed.

• Contribute to improving internal templates, processes and operational systems.
• Coordinate travel and accommodation bookings for team members attending events or meetings.
• Support event logistics and keep internal administrative records updated.
• Maintain well-organised digital filing systems and support record-keeping for compliance and audit readiness.

• Good organisational skills, attention to detail with strong written and verbal communication
• Comfortable using spreadsheets, simple finance tools, and cloud-based systems
• Experience with Salesforce or similar CRM system
• Some experience with organisational and finance admin or charity bookkeeping and / or supporting monitoring, evaluation and impact reporting.
• Confident working with data and KPIs to support reporting and performance tracking
• Ability to coordinate travel and logistics for teams or events
• A flexible, hands-on attitude and willingness to learn
• Comfortable working across teams and functions in a small, dynamic organisation
• Proficient in standard office software (Google Workspace, Excel, Word, etc.)

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