Sales Manager
- Nairobi
- Permanent
- Full-time
- Develop and execute sales plans and strategies aligned with the hotel’s business objectives.
- Identify and target key market segments, including corporate, leisure, group bookings, and travel agents.
- Monitor market trends and competitor activity to adjust sales tactics accordingly.
- Build and maintain strong relationships with existing and potential clients, including corporate accounts, event planners, travel agencies, and tour operators.
- Conduct regular client visits and networking to promote the hotel’s services.
- Respond promptly to client inquiries and provide tailored proposals and quotations.
- Drive sales initiatives to achieve monthly and annual revenue targets.
- Coordinate with the marketing team to develop promotional campaigns and special offers.
- Collaborate with the Front Office and Reservations teams to maximize room occupancy and average daily rate (ADR).
- Prepare regular sales reports, forecasts, and market analysis for management review.
- Track and analyze sales performance metrics and adjust strategies as needed.
- Work closely with other departments (Food & Beverage, Events, Marketing) to ensure seamless customer experience.
- Train and motivate sales staff (if applicable) to meet departmental goals.
- Manage group bookings, conferences, and event sales to maximize hotel revenue.
- Liaise with clients to coordinate event requirements and deliver exceptional service.