Business Application Manager at New Kenya Co-operative Creameries Limited

• Contribute to developing the ICT strategy, budgeting, and ensuring its successful execution.
• Liaising with process owners to promote the use of ICT in the effective and efficient design and operation of all major processes to enhance business performance.
• Identify emerging user needs and plan for new systems or changes to existing systems to meet user needs.
• To supervise and maintain the organization's repository of software applications through best practices.
• Managing the IT infrastructure, including Windows systems, business applications, and databases, to ensure business continuity and achieve 99% availability.
• Managing the organization’s SAP and Oracle Enterprise Resource Planning (ERP).
• Providing technical support and problem resolution ensures end-user support for all systems is provided and meets the required standards.
• Monitoring compliance with policies and procedures and making necessary corrections.
• Developing and implementing security systems to safeguard against intrusion, viruses and spam threats.
• Implementing and testing systems for disaster recovery plans ensures system projects are executed efficiently and effectively.
• To liaise with infrastructure team to deploy business systems in remote locations.
• To lead the infrastructure team in implementing the most reliable, redundant, secure and cost effective LAN and WAN solutions enables staff to carry out work effectively.
• Develop, establish and manage a secure Wide Area Network the branch network and including field staff on mobile devices.
• To maximize link availability and ensure security.
• Managing the converged IP network to ensure reliability and efficiency.
• To develop, implement, test and monitor the ICT disaster recovery plan (DRP) and work with the Head of ICT to integrate the DRP into the ICT Business Continuity Plan.
• Ensuring the smooth operation of allocated maintenance contracts and licence agreements, identifying any problems or issues.
• Any other duties as may be assigned by the supervisor from time to time.

• A minimum of eight (10) years' experience in relevant work and at least four (4) years in a management role in the public service or in the private sector.
• Master's Degree in any of the following disciplines: Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or any other relevant and equivalent qualification from a recognized Institution.
• Bachelor's Degree in any of the following: Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or their equivalent from a recognized Institution.
• PRINCE2, PMP or equivalent Project Management Certification
• At least one IT management certification CompTIA Project+, CAPM, CGEIT, CSM, CISSP, COBIT or other equivalent qualifications.
• At least one information security certification CISM, CEH, CompTIA Security+, CISSP, GSEC or other equivalent qualifications
• At least two (2) certifications from relevant professional bodies in either CCNP, CDCP, CCNA Cloud, CCNA Industrial/IoT, CCNA, MCSE, MCSA, MCSD, N+, A+ OCA, CISSP, Linux+, Network+, Microsoft Certified IT Professional (MCITP), CISA, CISM, CGEIT or other equivalent qualifications from a recognized institution CISA membership or an equivalent ICT professional body.
• Management course lasting not less than four (4) weeks from a recognized institution.
• Demonstrated merit and ability as reflected in work performance and results

• Demonstrated merit and ability as reflected in work performance and results.
• Demonstrate leadership and managerial capabilities
• Good communication and negotiation skills
• Good interpersonal skills
• Team player
• Effective problem-solving skills.

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