Job Description :Role SummaryIn this position, you will serve as a backup with the potential to expandyour support to additional advisors. While this is a non-client-facing and non-licensed role, itis vital to backend operations including service execution, document handling, data accuracy,and CRM upkeep across multiple custodians and platforms.This role is ideal for someone who is tech-savvy, highly organized and comfortable navigatingfinancial systems—even without a deep background in finance.Key ResponsibilitiesClient & Advisor Support● Support new account applications (primarily with Schwab; expanding to up to 10custodians)● Manage and maintain client data across internal platforms● Prepare and monitor compliance documents via DocuSign; ensure proper saving intoShareFile● Maintain accurate client records (e.g., risk tolerance, objectives, balances)● Pre-fill forms, update profiles, and record internal activity in a clerical capacity● Provide backend processing support for the advisor’s administrative workflow● Execute account-related tasks such as money movements at the advisor’s direction● Perform data entry into Orion for financial reporting and account metrics● Maintain CRM records using Redtail (note-taking, task tracking, workflow updates)Administrative Operations● Manage calendars, schedule meetings, send Zoom invites, and maintain digital agendas● Handle email correspondence regarding service requests and documentation● Support document intake and organization using ShareFile● Assist with general office and virtual administrative tasks as neededAdditional Responsibilities● Answer general, non-investment related questions about client accounts (e.g., balances,funds due) as needed● Remain up to date on firm policies, tools, and platform changes● Participate in firm initiatives such as training, internal projects, and team-wide servicegoals● Record and escalate client inquiries appropriately under the advisor’s direction● Support business development activities through accurate service follow-ups anddocumentationPreferred Skills & Technology ExperienceMust-Have Technical Proficiency● ShareFile: Secure document storage and file management● Outlook: Email and calendar coordination● DocuSign: Electronic document processing● Excel (Basic): Use of templates, basic sorting and filteringPreferred Tools● Redtail CRM: Advisor-client relationship tracking● Orion Advisor Tech: Reporting and data aggregationRequirementsQualifications● Bachelor’s degree● 3+ years of prior experience as an Executive Assistant, administrative, or client serviceprofessional● Demonstrated ability to handle confidential information with discretion● Alignment with ethical and values-driven workplace culture● Work experience (2–3 years) in financial servicesPreferred● No active Series 7/63/65 licenses required — this role does not involve trading or directclient adviceEquipment Requirements● Personal laptop or desktop computer● Stable internet connection (minimum 100 Mbps)● High-quality headphones and microphone● Smartphone for communication and coordination● Willingness to upgrade internet or devices if requiredBenefitsBenefits & Perks● Competitive salary (based on experience and qualifications)● Performance bonuses and incentives● Paid Time Off and Paid Holidays● Health insurance● Remote work flexibility● Career advancement opportunities● Ongoing training
