ATIDI: ICT Officer, Systems and Data Analytics – Nairobi, Kenya
- Nairobi
- Training
- Full-time
- Assist the Principal ICT Officer in drafting and establishing ICT policies and protocols to support the implementation of the organisation’s strategy.
- Assist the Principal ICT Officer in ensuring efficient and timely delivery of ICT services to all users within the organisation, including field offices.
- Propose design improvements to the organization’s ICT architecture and work with the Principal ICT Officer to integrate requirements into the ICT strategic framework.
- Ensure the proper design, implementation and maintenance of efficient systems that support the effective execution of the organisation’s business processes.
- Participate in Business Planning and advise on the required ICT Infrastructure to support the Business.
- Advise on emerging ICT issues and trends in order to keep abreast with Technological changes in the ICT Industry.
- Assist the Principal ICT Officer in ensuring security and integrity of all organisation systems, servers, software, networks and data.
- Assist the Principal ICT Officer in keeping abreast of new Cyber Security threats/vulnerabilities in the market and identify ways to address these to ensure the organisation is not at risk of exposure
- Ensure that all staff members receive regular and relevant Cyber Security Awareness Training.
- Administer and maintain the organisation’s Oracle ERP System and other Business Systems.
- Administer and maintain the organisation’s Database Management Systems and Data Reporting Platforms.
- Co-ordinate the development and maintenance of report templates, dashboards, graphs and visualisations across all Systems.
- Supervise software contractors in the continuous enhancement and improvement of the organisation’s ERP System and Business Support Systems.
- Participate in the roll-out of new systems and software applications.
- Advise system owners of any new system functionalities that would assist in the data collection and information reporting process.
- Conduct regular reviews of systems and generate reports on efficiencies and improvement areas.
- Regularly review and analyse business processes for automation requirements and communicate plans with stakeholders for review and approval prior to implementation.
- Collaborate with Business Analysts, Project Leaders and the ICT team to resolve all system issues and ensure that all solutions are viable and consistent.
- Oversee the collection, storage, management, quality and protection of system data.
- Acquire data from primary or secondary data sources and run data imports and extractions whenever necessary.
- Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
- Ensure the efficient functioning and operation of all server and system infrastructure.
- Ensure the efficient functioning and operation of all network infrastructure.
- Ensure the efficient functioning and operation of all Database Management Systems and Data Reporting platforms.
- Ensure ICT availability of all systems, servers, networks and infrastructure.
- Supervise the ICT Helpdesk and assist in resolving escalated helpdesk issues whenever necessary.
- A Master’s degree in ICT or related field.
- A Bachelor’s degree in ICT or related field.
- Professional Certification in Oracle ERP system.
- Professional Certification in Database Management systems i.e. Microsoft SQL Server, Oracle, IBM DB2, MongoDB, Informix or Sybase SQL Server.
- Professional Microsoft certification i.e. Microsoft 365 Certification, Microsoft Azure Certification, MCSE, MCSA or MCITP certification.
- Possession of certification or training in cyber security will be an added advantage.
- A minimum of five (5) years’ relevant experience.
- Up to date knowledge and experience in ERP Systems.
- Up to date knowledge and experience in Database Management Systems and SQL Programming.
- Up to date knowledge and experience in Microsoft on-premise and Microsoft cloud systems i.e. Microsoft Exchange Server, Microsoft Hyper-V, Microsoft SharePoint, Microsoft OneDrive, Microsoft 365 and Microsoft Teams.
- Up to date knowledge and experience in cyber security.
- Good Project Management skills.
- Good communication and interpersonal skills.
- Strong problem-solving capabilities.
- Strong critical thinking ability.
- Ability to work under pressure.
- 3-year contract
- Willing and able to relocate to Nairobi, Kenya
- Only qualified candidates are encouraged to apply.