Information Technology Supervisor at DotConnectAfrica
DotConnectAfrica
- Kenya
- Permanent
- Full-time
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- Company:
- Location: Kenya
- State:
- Job type: Full-Time
- Job category:
- Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
- Take responsibility for projects and solutions within the larger business initiative.
- Handle business-critical IT tasks and systems administration.
- Research and evaluate emerging technologies, hardware, and software.
- Track and maintain hardware and software inventory.
- Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
- Make sure system components work together seamlessly to meet business needs, using their full range of capabilities, stay informed about new features and competitor solutions, and provide input to management.
- Analyze processes, technologies, and vendors continually to find areas for improvement.
- Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they're offering the best possible service and value for business needs.
- Train staff on systems use, troubleshoot issues, and provide technical support when needed.
- Execute disaster planning and maintain data backups.
- Two or more years of experience in IT management, including DevOPs
- Ability to assess and recruit top candidates, train new IT staff and Interns, and supervise and motivate team members for high performance.
- Ability to identify software needs.
- Knowledge of architecture processes and performance reports of operating systems.
- Strong critical thinking skills.
- Skills to understand and oversee code development – both software and mobile.
- Programming languages and operating systems (ex: Microsoft Exchange, Active Directory), current equipment and technologies,
- Enterprise backup and recovery procedures and systems performance monitoring
- Expertise in implementing, configuring, and testing IT solutions
- Strong creative and analytical thinking
- Fundamentals of Cyber Sceuirty
- Systems and networks.
- Data analysis, DevOps, Cloud computing, Machine learning.
- Bachelor's degree (or equivalent) in information technology or computer science.
- Professional certification
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