Branch Manager(Eldoret-Banking)
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- Bomet Eldoret, Uasin Gishu County
- Permanent
- Full-time
- Develop and implement branch growth plans (deposits & lending).
- Achieve revenue, profitability, and collection targets.
- Maximize income streams and prevent revenue leakage.
- Prepare, monitor, and manage branch budgets and costs.
- Oversee daily branch operations including opening, closing, and security.
- Ensure compliance with banking policies, procedures, and regulatory requirements.
- Authorize transactions, vouchers, and accounts within approval limits.
- Maintain safe custody of vaults, cash, loan documents, and records.
- Submit accurate statutory and internal reports.
- Ensure high-quality customer service across all branch departments.
- Build and maintain strong client relationships.
- Resolve customer escalations and ensure service excellence.
- Lead, supervise, coach, and develop branch staff.
- Promote a culture of integrity, accountability, and teamwork.
- Safeguard branch assets and implement internal controls.
- Act as joint custodian of vaults and cash.
- Ensure compliance with audit, risk, and governance standards.