Client Relationship Officer at Scion Hospital

Scion Hospital View all jobs

  • Kenya
  • Permanent
  • Full-time
  • 1 month ago
Scion hospital is an ultra- modern hospital registered in Kenya with three branches operating within Nairobi. Scion was founded in 2009 at Embakasi, along Airport North Road and has grown tremendously making Scion the Hospital of choice to more than 1,500,000 members.Client Relationship OfficerPosition OverviewScion Hospital is seeking a highly professional and results-driven Client Relationship Officer to strengthen and grow our Hospital. The role focuses on building strategic relationships with doctors, healthcare institutions, and emergency service providers to drive brand growth, service utilization, and revenue while ensuring an excellent patients experience.Key Responsibilities * Referral Network Development and Brand Growth
  • Partners Relationship Management.
  • Service Marketing & Promotion.
  • Referral Growth & Revenue Generation.
  • Referral Experience & Service Quality.
  • Reporting & Performance Monitoring.
  • Brand Representation & Professional Conduct.
Qualifications & Experience * Bachelor's degree or Diploma in Marketing, Business Administration, Healthcare Management, Biomedical Sciences, or a related field.
  • Proven experience working directly with doctors, hospitals, clinics, or medical specialists.
  • Experience in healthcare marketing is required; background in biomedical or clinical environments will be an added advantage.
  • Strong understanding of healthcare referral systems and stakeholder management.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strong reporting, analytical, and presentation abilities.
Personal Attributes * Professional, ethical, and highly organized
  • Results-oriented with strong follow-up skills
  • Able to work independently and collaboratively in a fast-paced healthcare environment
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