Human Resource Manager
- Nairobi
- Permanent
- Full-time
- Develop and implement recruitment strategies to attract qualified candidates.
- Manage the end-to-end hiring process including job postings, interviews, onboarding, and induction.
- Maintain a pool of qualified candidates for future vacancies.
- Foster a positive and inclusive workplace culture.
- Address employee grievances and resolve conflicts fairly and timely.
- Organize employee engagement activities and team-building programs.
- Design and implement performance appraisal systems.
- Set performance standards and conduct regular employee evaluations.
- Identify training needs and coordinate professional development programs.
- Manage payroll in coordination with finance to ensure accurate and timely salary payments.
- Administer employee benefits programs and maintain related records.
- Ensure adherence to labor laws, hotel policies, and regulatory requirements.
- Maintain accurate employee records and HR documentation.
- Prepare HR reports for management review.
- Plan and implement training programs for new hires and ongoing staff development.
- Promote learning initiatives that enhance staff skills and service delivery.
- Develop and update HR policies and procedures in line with best practices.
- Advise management on HR matters to support strategic objectives.
- Bachelor’s degree in Human Resource Management, Business Administration, or related field.
- Minimum 5 years’ experience in HR, preferably within the hospitality industry or a 3-star hotel environment.
- Sound knowledge of labor laws and HR best practices.
- Strong interpersonal, communication, and conflict resolution skills.
- Proficiency with HRIS software and MS Office.
- Employee-focused approach
- Strong organizational and multitasking skills
- Confidentiality and integrity
- Leadership and coaching abilities
- Problem-solving and decision-making skills