Tupande IT Operations Intern at One Acre Fund

One Acre Fund View all jobs

  • Nairobi
  • Training
  • Full-time
  • 8 days ago
ResponsibilitiesIT Operation and Management:
  • Adhere to Country IT Operations policies, processes, and guidelines
  • Resolve up to Tier 2 Technical (endpoints, networks) incidents and service requests within SLAs
  • Comply with endpoints (laptops and tablets) and network processes
  • Smooth execution of IT support exercises (endpoint maintenance, inventory data cleanup, performance testing, etc.)
  • Monitor CCTV & GPS systems
Project Management:
  • Deliver high-quality IT projects on time
  • Independently define project scope, milestone(s), and timelines
  • Follow the Tech standard PMP
Clearly define roles for project participants:
  • Technical leads from within IT Ops
  • Domain experts and business owners from customer departments.
  • Vendors/procurement
Career Growth and DevelopmentWe have a strong culture of constant learning and we deeply invest in our people. You’ll have weekly check-ins with your manager, access to mentorship and training, and regular feedback on your performance. We’ll hold career reviews every one-three months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and gain rewarding technical experience.QualificationsAcross all roles, these are the general qualifications we look for. For this role specifically, you will have:Technical Skills:
  • Understanding of
  • Mobile Device Management (MDM) Tools
  • Windows and Android OS
  • Microsoft Deployment Toolkit (MDT)
  • Foundational networking skills
  • CompTIA A+ Familiarity
Method of ApplicationInterested and qualified? Go to to apply

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