Member Education Champion at a Reputable Organisation
Reputable Organisation
- Kenya
- Permanent
- Full-time
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- Company:
- Location: Kenya
- State:
- Job type: Full-Time
- Job category:
- Developing the educational programs/courses, instructional materials and learning aids that will be used by the Sacco to enrich participants' knowledge of being a member.
- Researching educational materials and in consultation with relevant stakeholders, ensure the appropriate breadth and depth of content, aligned with the desired learning outcomes is taught.
- Collecting, analysing, and segmenting member data and based on characteristics, develop curriculum that address the knowledge needs leading to overall improvement of their welfare as members.
- Evaluating the curriculum after a period of time and updating accordingly in order to keep the content relevant.
- Collecting and analysing feedback from members on the effectiveness of Sacco Education programs
- Implementing Education mandate of the Sacco in compliance with the By- Laws and regulatory requirements.
- Identifying and liaising with external facilitators in developing and delivery of the training content.
- Promoting collaboration, partnerships and relationships between the Sacco and its Members.
- Supporting the development of training budgets and keeping track of the training costs.
- Aligning the course design with digital resources, including remote learning technology such as conference calls, shared documents, and online assessments
- Any other duty assigned from time to time.
- A bachelor's degree BSc/BA in administration/statistics, Public Relations & Communication and or HR.
- A minimum of 3 years' experience in a similar role, Customer Service, HR or a related field.
- Excellent communication skills in English and Swahili (verbal and written), confident, good presentation and with interpersonal skills.
- Ability to handle data -collection, review, analysis, and presentation.
- Inquisitive personality driven by curiosity and the desire to learn and share knowledge.
- Proficiency in Learning Management Systems (LMS) and e-learning platforms
- Knowledge and passion for both learning and training.
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