Direct Sales Agent at Jamii Telecommunications
- Kenya
- Permanent
- Full-time
- We are looking to hire sales agents to promote our Faiba Fixed products and services, to identify customer needs, and propose the best solutions that will achieve the set sales targets.
- Source for new business leads, service accounts, obtaining orders for acquisition and fulfilment;
- Keep management informed on trade activities by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis;
- Monitor market trends by gathering current marketplace intelligence on pricing, products, new products, delivery schedules, merchandising techniques among others;
- Recommend new innovations on products and service delivery in line with the market advances.
- Resolve customer complaints by investigating problems; developing solutions; preparing reports and making appropriate recommendations to the business.
- Management and maintenance of sales records.
- Contribute to team effort by accomplishing related results as needed.
- Degree/Diploma in a business-related field preferred;
- At least 1 year of experience in related field (preferably sales, customer relations, or merchandising);
- Highly motivated, proactive, and target-driven;
- Excellent communication and negotiation skills with the ability to work in a team;
- Customer and business focused attitude;
- Proactive attitude to look for clients and use all the necessary tools to achieve results;
- Ability to multi-task and get things done to completion;
- Brand ownership is key;
- Excellent planning and organizational skills.
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