Network Administrator at Safaricom Kenya

• Company:
• Location: Kenya
• State:
• Job type: Full-Time
• Job category:

• Advises on the communications requirements of installed and planned networked information systems.
• Carries out surveys to establish network connection requirements.
• Maintain system standards and procedures on network related issues and technically enforce the same.
• Working with the Digital Engineering team on providing various cloud solutions and integrations.
• Implementation, Configuration and support of the Safaricom voice platforms including the contact center and cisco call manger.
• Monitors, administers and maintains network security, countermeasures for availability and safety
• Liaise with other departments to deliver cross team projects and harmonized IT operations in SFC.
• Provide input, expertise in projects that require IT Network infrastructure for expanding business areas to support retail outlets. Switch rooms and new products and services
• Uses network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances, referring to network users, other staff, and suppliers as necessary.
• Respond to support issues and connectivity incidents for Safaricom's Corporate LANs, troubleshooting and IP Addressing and connectivity across the company.
• Implements and administers the SFC internet connection, mail gateways and security.
• Response to support calls on data, telephone support and call center issues as backup for Telephone Services Team Leader.
• Documentation of network, network design hardware and software inventory.

• Experience with different cloud provider technologies including Amazon Web Services, Microsoft Azure.
• A solid background in Linux/Unix and Windows server system administration
• Understanding of cloud infrastructure and security requirements
• Deep Knowledge of Voice Systems - call Manager, Genesys
• Knowledge and integration of SIP and PSTN.
• Managing, Configuring and Troubleshooting CISO Security Integrated Services Engine (ISE)
• Managing configuring and Troubleshooting CISCO Security Intrusion Prevention Systems (IPS)
• Managing, Configuring and Troubleshooting Checkpoint Firewalls, Cisco Firewalls and Web Authentication Firewalls.
• Formal professional training or work experience in networking and communication technologies. Knowledge of a networking environment
• Knowledge of Cisco IOS and proficiency in a wide range of networking LAN/WAN products and technologies
• Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
• Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
• Knowledge of basic network architecture concepts (zones/DMZ, VLANs, segmentation, subnetting. LAN/WAN).
• Basic understanding of dynamic routing protocols a plus.
• Good working knowledge of basic firewall configuration concepts (ACL, NAT/PAT, routing statements, ports, protocols, VPNs
• General exposure to firewalls, switches, routers, and other networking devices.
• Knowledge of cisco Voice systems including cisco call manager, Webex

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