Front Office Trainee at Edulink International College

Edulink International College

  • Kenya
  • Permanent
  • Full-time
  • 2 months ago
Edulink International College Nairobi was established in 2014, and from the year 2015 has been offering a wide range of professional job-oriented courses at undergraduate level, leading to a successful career or University degree. Edulink International College supports Kenyan students to achieve their on-going educational goals, by permitting them to gain a quality international education whilst remaining in Nairobi and therefore benefiting from not having to travel overseas and manage the organisation and expense that overseas education entails.Front Office Trainee
  • The Front Desk Trainee will assist in managing front office operations, including welcoming guests, handling inquiries, and providing administrative support. This role is ideal for individuals seeking to gain hands-on experience in customer service and office administration.
Key Responsibilities:
  • Greet and assist visitors in a professional, courteous manner
  • Answer incoming phone calls and route them appropriately
  • Handle general inquiries and provide accurate information
  • Receive, sort, and distribute incoming mail and deliveries
  • Maintain cleanliness and organization of the reception area
  • Assist with scheduling appointments and managing meeting room bookings
  • Support administrative tasks such as photocopying, filing, and data entry
  • Maintain visitor logs and ensure proper check-in/check-out protocols
  • Provide support during events, meetings, or official gatherings
  • Uphold confidentiality and professionalism at all times
Qualifications
  • Good communication and interpersonal skills
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Well-groomed with a friendly and positive attitude
  • Strong organizational skills and attention to detail
  • Ability to multitask and handle pressure in a fast-paced environment
  • Willingness to learn and take initiative
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