Business Development Advisors at CDL Human Resource

CDL

  • Kenya
  • Permanent
  • Full-time
  • 2 months ago
CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.Business Development AdvisorsRole Purpose:
  • To develop and maintain excellent relations with new and existing Corporate customers resulting in increased levels of customer retention and growth of revenues.
Responsibilities:
  • Achieve the Corporate sales targets as set by management and execute sales growth action plans in the markets
  • Identify new operations, and share with Key Account Manager for closure where necessary
  • Develop and demonstrate a thorough understanding of the partner and customer's business for the assigned area
  • Address and resolve escalated issues from customers and forecast and maintain sales plan with customers for the assigned area
  • Determine required solution for the customer with a focus on cross-and up selling of products and services
  • Contribute positively to cost savings target of the business
  • Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business
  • Ensure accuracy of the first bill as signed and full adherence of the signed contract
  • Continuously ensure alignment with marketing, branding and communications procedures
  • Compile and execute action plans to grow the customer and partner footprint for the assigned area. Forecast and monitor sales for the relevant market segments for appointed clientele
  • Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area
  • Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
  • Support sales administration team with required information for sales order management. Support the finance team in Money Collection and issue resolution
  • Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisions
RequirementsAcademic background & Professional Knowledge:
  • Bachelor's degree with sales background or other sales related qualifications
  • 3-5years in Sales and Marketing, IT Sales management, Business administration and management and or Relationship Management
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