Technical Services Manager at Siaya Bondo Water and Sanitation Company Limited (SIBOWASCO)

• To oversee SIBOWASCO Technical operations for water and waste water; ensure that the technical assets of the Company are acquired, maintained and operated accordingly.

• Provide strategic and technical leadership in the Technical Services Department to ensure provision of high-quality services to customers.
• Steer the development of departmental policies, procedures and actions plans in line with the Company mission and objectives.
• Overseeing sourcing, production, treatment and distribution of water in all Schemes in the Company;
• Ensure that all water and sewerage services infrastructure is operational and maintained effectively in accordance with legal and Company policy and WASREB guidelines;
• Provide overall supervision of major technical works/projects in the Company;
• Support Engineers in ensuring quality and timely responses to requests in compliance with standards and procedures;
• Ensure that technical services evaluation and audit are carried out and remedial actions are taken real time;
• Ensure timely provision of good quality of water to all SIBOWASCO customers;
• Ensuring regular, prompt and accurate preparation of water production and supply statistics;
• Ensure the quality checks are carried out on time and remedial action taken;
• Oversee preparation of comprehensive departmental reports and budgets, to Managing Director to facilitate decision-making;
• Ensure development of departmental staff through training and motivation
• Ensure that water infrastructure is operated and maintained to the required standards;
• Advise the Company on the acquisition of capital assets and on all technical matters;
• Provide technical expertise and advise in the acquisition of contractors and consultants for major works;
• Participate in setting and evaluating performance targets for technical staff in the Company;
• Oversee the planning and coordination of quality, maintenance and engineering (capacity works) related issues
• Timely Preparation and submission of Departmental reports and budgets for timely decision making
• Perform any other duty as may be assigned from time to time

• Must have a Bachelor's degree in Water Engineering, Civil Engineering, Mechanical Engineering or electro-mechanical Engineering from a recognized university.

• Must be a certified Engineer registered with the Engineers Board of Kenya (EBK) or the Institute of Engineers of Kenya (IEK)

• Have successfully served in a comparable position with similar responsibilities for at least five (5) years.
• Experience in the water sector will be an added advantage.
• Technical Skills i. Ability to plan, execute, monitor, control and close a project successfully.
• Ability to handle technical customer inquiries, resolve complains and ensure real-time customer satisfaction
• Ability to analyze data related to water quality, system performance and project outcomes and prepare reports for management and stakeholders
• Familiarity with the Water Regulation Information System (WARIS) system and WASREB impact reports.
• Strong analytical and problem-solving skills.
• Knowledge of water service delivery models and performance indicators in the WASREB guideline.

• Excellent written and verbal communication skills with the ability to prepare high- quality reports and presentations.

• Strong organizational and time-management skills.
• Demonstrated outstanding leadership, Integrity and dependability
• Should have attended a management course lasting more than three (3) months.
• Knowledge of regulatory frameworks for the water sector in Kenya (WASREB guidelines).
• Ability to work under pressure and meet deadlines.
• A proactive approach to identifying problems and proposing solutions.
• Ability to work both independently and as part of a team.

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