
Business Analyst at Minet Kenya
- Kenya
- Permanent
- Full-time
- Work with various stakeholders to gather, document, and analyse business requirements.
- Design solutions that enable the business to achieve its objectives, improve user experience, and drive system adoption.
- Leverage on standard system functionality and custom development to solve complex business requirements.
- Collaborate with IT, healthcare, and operations teams to translate requirements for the technical team to develop functionalities that meet the business requirements.
- Support testing, training, documentation and implementation of new system functionalities or processes.
- Ensure project deliverables meet quality standards and business objectives.
- Maintain familiarity with system integrations and their impact on feature enhancements.
- Identify, document, communicate and enforce standard business processes as they relate to the system.
- Create operational excellence through best practice sharing and process consistency across all users and departments.
- Assist the project management team with project planning, managing timelines, and ensuring the project is delivered on time and within budget.
- Analyse business requirements, translate them to the technical development team, quality assure the outputs and optimize processes.
- Identifying opportunities for improvement to enhance processes, systems, and strategies.
- Proficiency in requirements gathering techniques and tools (e.g., JIRA, Confluence, or equivalent).
- Excellent interpersonal and presentation skills for engaging diverse stakeholders.
- Knowledge of project management methodologies (e.g., Agile, Waterfall).
- Exceptional problem-solving skills and attention to detail.
- Experience in implementing healthcare systems is an added advantage.
- 3 years of experience as a business analyst or in a similar role statement from academic & professional qualifications.
- Bachelor's degree in business, Economics, Computer Science, or related field.
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