Business Development Manager- Card Issuing at Absa Bank Limited
Absa View all jobs
- Kenya
- Permanent
- Full-time
- Develop in partnership with credit Risk and data analytics teams lending frameworks that facilitate growth opportunities both for internal and external target populations.
- Work closely with internal partners like sales channels, Marketing, Finance, Analytics & other supporting departments to achieve the assigned Credit Card business targets-P&L.
- Work closely with branch network to drive card education and acceptance. Conceptualize and lead new avenues of growth in collaboration with the scheme partner
- Develop and implement marketing strategies and sales acquisition campaigns to maximize card acquisition for various products and sales channels.
- Review and manage various card programs with the aim to launch new programs and improve on existing features and benefits
- Identify new market opportunities and design strategies and onboarding frameworks to deliver on the assigned P&L lines
- Drive cards product growth strategy in line with competitor benchmarking and positioning analysis.
- Support the Head of Cards to ensure that monitoring tools developed are applied and effectiveness of training and other 'people development' activities are properly monitored.
- Support Cards Head in developing product, alliance & marketing strategy to maximize card uptake.
- Development of new sales channels market opportunities for sales acquisition with 3rd parties.
- Market insights and data analytics form third parties e.g. Bureau, 3rd party partnerships to open opportunities for card acquisition.
- Drive digital strategy for new cards business through channel optimization and integration with strategic partners with an aim of driving new customer growth.
- Management of 3rd party vendors for seamless delivery of product stocks, payment and SLA management
- 3rd party Coordination of invoice and reconciliation to achieve efficiencies.
- Channels efficiency to implement initiatives that drive an excellent customer onboarding experience with proper operational KPIs and measures
- Conduct monthly quarterly assurance review sessions to achieve win-win business relationships
- Ensure compliance to Bank controls, policy, service standards and procedures as laid down by the bank
- Ensure all mandatory training is completed to deadline and understood within given timescales.
- All risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent re occurrence.
- Successful independent conformance assurance (e.g. RCA, BIA, Regulatory Compliance, PwC)
- Work closely with the Head of Cards and the Issuing team to deliver exceptional business performance
- Share best practice with, and provide feedback to, the other members of efficiency Team, on all business and people related issues, climate and local development and initiatives.
- Build effective relationships, influence and motivate Team Leaders to ensure their wholehearted commitment to effective application of performance management practices.
- Pursue self-development to increase personal effectiveness, acknowledging strengths and areas for development.
- Bachelor's degree
- Master's degree is an added advantage
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