Regional Recoveries Officer at Letshego Kenya Limited
Letshego
- Kenya
- Permanent
- Full-time
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- Company:
- Location: Kenya
- State:
- Job type: Full-Time
- Job category:
- Ensures effective implementation of credit policy and external regulations relating to arrears recoveries, including engagement of internal/external tracers, debt collectors, and loan rescheduling and legal recoveries.
- Ensure recovery through tracers (internal/external), through debt collectors, loan rescheduling and recoveries.
- Facilitate arrears recoveries process to ensure they are maximized and addresses any shortfall promptly.
- Facilitate issuing of past due to notices and demand notices for effectiveness.
- Prepare monthly reports on recoveries rate.
- Make and arrange collection schedule with the customer.
- Contact customer via telephone, post and record all forms of correspondences to the clients for monitoring purposes in close collaboration with recovery department and legal department where necessary.
- Ensure payments from defaulted clients are collected promptly.
- Ensure availability of client records.
- Bachelor's degree in Finance, Business, Economics, Accounting
- At least 4 years' experience in collections and recoveries within Financial Services
- Understanding of the business drivers and the strategic direction the group and role of risk management in achieving objectives
- Awareness of current industry threats, trends, technologies and issues that potentially affect organisation's business
- Knowledge of risk management best practices and how to implement them.
- Knowledge of global operational risk management principles, practices and regulatory issues (Basel etc.)
- Knowledge of Banking law, rules and regulations.
- Hands on experience with collections and recoveries system
- Ability to develop a good working relations with all team members for a smooth running of the business but at the same time must demonstrate the authority and courage to challenge the status quo when necessary
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