Information Communication and Technology Officer at Kenya National Commission on Human Rights (KNCHR)
Kenya National Commission on Human Rights
- Kenya
- Permanent
- Full-time
- Assist in monitoring ICT service desk delivery issues to ensure quick resolution of user related incidents enhancing customer service delivery.
- Assist in undertaking the day to day management of the information technology platforms to facilitate the efficient delivery of customer service and processing all transactions
- Assist in maintaining and update the organizational ICT systems across the Commission to retain current information.
- Assist in monitoring the Wide Area Network and the Local Area Network and ensure optimum output performance within the Commission to enable smooth internet and network connectivity.
- Assist in ensuring the smooth running of all ICT systems including web applications, email system, firewall and spam filter.
- Support roll out of new applications and hardware as well as maintenance of inventory for the organization's IT hardware and software both at the main offices and in regional offices
- Participate in timely preparation of the ICT department budgets, work plans and reports
- Bachelor's Degree in Computer Science, Information Technology, Business Information Technology or any relevant field from a recognized institution.
- At least 1 year of relevant service in a comparable position from a reputable organization.
- Professional Certification in Cisco Certified Network Associate (CCNA)
- Good knowledge of Information Technology Infrastructure Library (ITIL)
- Good knowledge of Active Directory Services and management.
- Good knowledge of software development tools and maintenance practices.
- Good knowledge of relational database management
- Excellent organizational and problem solving skills
- Meet the requirements of Chapter Six of the Constitution of Kenya
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