Communications & Community Coordinator NGO Job ASSEK

  • Kenya
  • Permanent
  • Full-time
  • 17 hours ago
ASSEK is seeking to recruit a Communications & Community Manager who will be responsible for shaping the organization's public image and fostering strong relationships with its community. This role is responsible for developing and executing communication strategies, managing digital platforms, and coordinating community engagement initiatives to enhance visibility, trust, and participation.The Coordinator will report to the Management Team/ CEO.Duties and Responsibilities Communications & Engagement
  • Develop and execute comprehensive communication strategies across multiple channels (email, social media, website, newsletters)
  • Create engaging content that highlights member achievements, industry insights, and ASSEK initiatives
  • Manage ASSEK’s digital platforms and social media presence to enhance visibility and engagement
  • Facilitate regular communication between ASSEK leadership and members through various touchpoints
Community Building Management & Networking
  • Lead membership recruitment, onboarding, and retention strategies to grow ASSEK’s community of startup and SME enablers.
  • Develop and maintain a comprehensive member database, tracking engagement levels and member satisfaction
  • Create and implement member segmentation strategies to deliver targeted communications and services
  • Coordinate membership renewal processes and work with members to address concerns and feedback
  • Organize and coordinate networking events, workshops, and member meetups that align with ASSEK’s mission
  • Foster strong relationships among members, encouraging collaboration and knowledge sharing within the ecosystem
  • Identify and create opportunities for members to connect, partner, and support each other’s initiatives
  • Develop member recognition programs and initiatives to celebrate successes within the community
Stakeholder Relations
  • Serve as the primary point of contact for member inquiries and support requests
  • Collaborate with senior management to align community initiatives with organizational goals
  • Build and maintain relationships with external partners and stakeholders in the startup and SME ecosystem
  • Represent ASSEK at industry events and forums to expand network and promote the association.
Analytics & Reporting
  • Monitor and analyze member engagement metrics, communication effectiveness, and community growth
  • Prepare regular reports on membership trends, engagement levels, and community feedback for senior management
  • Conduct member surveys and feedback sessions to identify areas for improvement and new opportunities
  • Track and report on the success of community initiatives and communication campaigns
Qualifications/ Requirements
  • Bachelor’s degree in communications, marketing, business administration, or a related field
  • At least 3-5 years of experience in community management, member relations, or communications, preferably within the startup and SME ecosystem
  • Demonstrated experience in building and managing online and offline communities
  • Experience working with associations, non-profits, or membership organizations
  • Knowledge of the Kenyan startup and SME landscape
How to applyTo apply, kindly visit the Application Portal here: and the submission deadline will be 20th September 2025. Only shortlisted candidates will be contacted. ASSEK is an equal opportunity employer.1.Success Stories. Read What Our Jobseekers Say. Landing a new job can be a challenging journey, but you don't have to do it alone. We're here to help you. Read what professionals have to say about their experience finding a new job with us. .2.Tired of sending out CV's and hearing nothing back? Our recruitment and CV expert team will craft a professional, keyword-optimized CV that gets noticed by employers and A.I. screening tools. Land the Job you deserve. Consult Our Recruitment Team today. Get Interviews in 60 Days - Guarantee Offer.3. Get Hired by Top Employers in Kenya For Free.4.Advance your Skills By Learning A New Skill. Get Certified. Earn A Higher Salary.Related Jobs: , ,How I Got a Job Through C.S.SGet A Job FasterProfessional CV Review & Writing ServiceIs Your CV Getting You Interviews? Stop Missing Interviews! Get Interviews in 60 Days - Guaranteed Offer from Our HR Team.

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