Duty Manager – Nursing at Avenue Healthcare
Avenue Healthcare
- Kenya
- Permanent
- Full-time
- Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff.
- Ensure compliance with hospital policies, procedures, and regulatory requirements throughout the night.
- Ensure adherence to quality standards.
- Address any issues or concerns promptly and effectively, escalating as necessary to senior management.
- Investigate accidents/untoward incidences at the night and inform the relevant manager.
- Participate in the development and implementation of policies for the improvement of patient care and safety.
- Ensure equipment uptime of
- Ensure robust enterprise risk management practices.
- Monitor patient care activities to ensure quality standards are met and patient safety is maintained.
- Collaborate with nursing staff to address patient needs and resolve any issues that arise during the night.
- Assist in patient transfers in collaboration with Nursing Services Manager (NSM), Finance, and the relevant managers.
- Inform the NSM & MSM of high-risk and sensitive patients.
- Act as the primary point of contact for emergencies during coverage, coordinating response efforts and communicating with relevant stakeholders.
- Implement emergency protocols as needed, ensuring a swift and effective response to critical situations.
- Provide leadership, guidance, and managerial support to shift staff, fostering a positive and supportive work environment.
- Conduct regular rounds to assess staff performance, provide feedback, and address any concerns or issues.
- Evaluate workload and staffing levels and, where required, allocate or re-assign resources to meet demand.
- Assist in staff development through bedside teaching, skill checks, mentoring, and appraisal.
- Facilitate communication between night shift staff, other departments, and senior management to ensure seamless coordination of activities.
- Collaborate with senior managers, other duty managers, and department heads to address cross-functional challenges and promote organizational objectives.
- Bachelor's degree in nursing or a Diploma in Nursing with a Higher National Diploma in a nursing specialization.
- Postgraduate qualification in healthcare management or related will be an added advantage.
- A valid nursing council of Kenya license.
- 5 years of continuous clinical experience.
- Minimum of 2 years' supervisory experience.
- Excellent interpersonal and communication skills.
- Attention to detail.
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