Driver cum Bellman Job Nairobi Safari Club

Nairobi
Permanent
Full-time

Just now
Apply easily

Responsible for transporting guests between the hotel and designated locations while ensuring a safe, comfortable and courteous experience. The role also includes welcoming and greeting guests in the lobby, assisting with luggage, packages and correspondence and performing additional functions such as concierge support, valet service and airport representation-all while maintaining the highest standards of guest service.ROLES AND RESPONSIBILITIES (include but are not limited to):

Welcome and assist guests with courtesy and professionalism, including luggage handling, transportation support and addressing guest queries or concerns promptly.
Receive, deliver and manage guest parcels and luggage according to hotel procedures; organize the luggage room efficiently.
Transport guests to any destination in accordance with the Hotel standard and procedures.
Promptly report any incidents.
Follow the legal requirements to ensure safety, compliance and accountability on the road.
Ensure that the vehicles have valid Insurance, Inspection, TLB, MCSK and PSV stickers.
Maintain cleanliness and order in the lobby and entrance area; open doors for guests and act as the first point of contact.
Safely Park and retrieve guest vehicles, ensuring proper handling, record-keeping and adherence to valet procedures.
Ensure parking tickets, validations and charges are properly managed according to established standards and procedures.
Act as Airport Representative to greet arriving guests as required.
Assist with inventory as needed and monitor guest feedback, offering suggestions for improvement.
Stay up to date on new happenings, openings, closings, traffic situations, construction, etc. in the city that may impact the guest.
Schedule for servicing of the Company vehicle.
Follow the Employee Handbook and hotel policies related to safety, fire and health regulations.
Perform other assignments to meet business needs as directed by your superiors.

Skills and Competencies:

Strong interpersonal and communication skills.
Excellent time management and multitasking abilities. High attention to detail and ability to prioritize tasks.
Professionalism, integrity and confidentiality.
Well-groomed with a positive, self-motivated attitude.
Flexible and adaptable to varied working hours.
Effective team player with innovative thinking.
Proficient in operating both manual and automatic vehicles.
Computer literate; knowledge of Word and relevant industry software preferred.

Experience and Qualifications:

Valid and clean driving license [Class B/C/E or as applicable].
5+ years of relevant experience as a Driver cum Bellman in a 4- or 5-star hotel, preferably with an international hotel brand.

How to ApplyPlease send a cover letter, CV & supporting documents to careersnssb@swiss-belhotel.com by 15th September 2025.Kindly note that only shortlisted candidates will be contacted.1.Success Stories. Read What Jobseekers Say About Us. Getting a new job can be a challenging journey, but you don't have to do it alone. We're here to help you. Read what professionals have to say about their experience getting a new job with us. .2.Tired of sending out CV's and not getting interviews? Our recruitment and CV expert team will craft a professional, keyword-optimized CV that gets noticed by employers and A.I. screening tools. Land the Job you deserve. Consult Our Recruitment Team today. Get Interviews in 60 Days - Guarantee Offer.3. Get Hired by Top Employers in Kenya For Free.4.Advance your Skills By Learning A New Skill. Get Certified. Earn A Higher Salary.Related Jobs: ,How I Got a Job Through C.S.SGet A Job FasterProfessional CV Review & Writing ServiceIs Your CV Getting You Interviews? Stop Missing Interviews! Get Interviews in 60 Days - Guaranteed Offer from Our Recruitment Team.

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