Stylist / Wig Maker at BeautyClick

BeautyClick

  • Nairobi
  • Permanent
  • Full-time
  • 27 days ago
  • Apply easily
Summary of overall Key roles & responsibilities:

As a stylist/wig maker at BeautyClick, you will be required to make, style, trim, cut, shape and color wigs/weaves. Your role will require a high level of customer interaction on a daily basis. As such, excellent communication, sales and customer service skills are a prerequisite to being able to meet your goals.

Qualifications
  • 1 to 2 years experience working in a salon
  • Wig/weave installation skills is a MUST
  • Certificate or Diploma in Hairdressing is an added advantage
  • Ability to communicate in English and Swahili
Behavioral Competence
  • Be proactive, time conscious, efficient, and consistent in their work.
  • Be able to work under pressure with minimum supervision and be self driven.
  • Possess excellent communication and interpersonal skills.
  • Pay attention to small details.
  • Great customer service skills: Ability to listen closely to clients’ wants and needs.
  • Be able to follow instructions.
  • Keep up with the latest beauty trends.
  • Closely follow safety, sanitation, and health standards.
  • Have the ability to assess the needs of clients.
  • Meet quality standards for service.
  • Friendly and confident.
  • Team player.
Specific duties include:-

Wig making and styling
  • Hand making and using machine to construct wigs
  • Color hair to customer preference
  • Wig repairs
  • Trimming and cutting hair
  • Shaping and styling hair
  • Be a timekeeper and offer the best service possible in the shortest amount of time
Product Maintenance
  • Keep the display shelves tidy and clean at all times.
  • Maintain clean testing & demonstration tools.
  • Adhere to showroom procedures for checking, merchandising, and displaying stock.
  • Maintain and safeguard all company equipment including assets (this includes & is not limited to wig sewing machine, hair styling equipment, Phone, credit card machines etc).
  • Take ownership and responsibility for security within the showroom and be on the lookout for shoplifters.
Sales and Customer Experience roles
  • Spend quality time with customers, give advice and guidance on hair selection.
  • Recommend the right hair products, and advice on maintenance to customer
  • Up-sell and cross-sell to drive company sales and productivity.
  • Be aware of products out of stock and what substitute products to recommend.
  • Conduct consultations and advise on new trends
  • Upgrade product knowledge (specifically human hair, hair products) and keep a deep knowledge of the BeautyClick product range. You are expected to know the full product range at all times.
Other duties
  • Report on customer feedback and complaints
  • Perform quality check on hair
  • Beware of and report on latest trends
  • Complete and update all required administrative reports
  • Beware of and report on competitor prices and deals
  • Other duties as may be assigned by the Sales/CEX Manager
Method of Application

All job applications to be sent to hr@beautyclick.co.ke

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