Sales Head

• Stay informed on market trends, competitive activity, regulatory developments, and emerging opportunities in Kenya.
• Identify, engage, and manage key stakeholders across the public and private sectors.
• Review and design optimal sales models to ensure continued market competitiveness and efficiency.
• Develop and implement go-to-market strategies tailored to Kenyas unique market dynamics.
• Collaborate with internal stakeholders to ensure seamless delivery of value propositions.
• Lead market-specific sales campaigns aligned with business objectives and product mix strategies.
• Represent Kenya at regional EXCO and strategic planning forums.
• Identify and propose local partnership opportunities to enhance growth.

• Own the Kenyan sales target and ensure consistent achievement of revenue and growth objectives.
• Monitor market-specific KPIs and performance dashboards to proactively manage outputs and outcomes.
• Drive 100% adoption and effective use of CRM tools and ensure data accuracy and insights generation.
• Support the development of sales enablement tools and performance reports in coordination with product and finance teams.
• Lead pipeline forecasting and conversion strategies to improve sales predictability and win rates.
• Ensure alignment of sales plans across all product lines, customer segments, and market opportunities.
• Enforce governance structures and compliance standards across sales activities.

• Build and nurture long-term relationships with key customers and strategic partners in Kenya.
• Ensure strong customer satisfaction and loyalty through consistent value delivery and service excellence.
• Monitor NPS and adopt proactive measures to resolve any client concerns or detractors.
• Understand client business needs and work cross-functionally to deliver tailored solutions.

• Lead, coach, and inspire the Kenya sales team to deliver peak performance.
• Foster a culture of accountability, collaboration, customer-centricity, and continuous improvement.
• Work with HR and L&D to build bench strength, talent succession, and robust performance management.
• Align team performance with incentive and reward structures to promote desired behaviours.

• Bachelor's degree in Business, Commerce, or related field (Masters degree preferred).
• Relevant certifications in sales or project management would be an advantage.

• Minimum 10 years of progressive sales and commercial experience, with at least 5 years in a senior leadership role.
• Proven ability to lead and manage a high-performance B2B sales team.
• Demonstrated experience in the financial services, fintech, telecommunications, or technology sectors.
• In-depth understanding of the Kenyan market and regional business practices.

• Strong commercial and entrepreneurial mindset.
• Effective strategic planning and execution ability.
• Excellent communication, presentation, and stakeholder engagement skills.
• High emotional intelligence and leadership maturity.
• Strong analytical and problem-solving capabilities.
• Agile in dynamic and changing environments.
• Ability to work with cross-functional and multicultural teams.

Optimal Growth Technologies