Brand Ambassador (Fragrance) at Summit Recruitment and Search

• Customer engagement: Proactively interact with customers, educate them about our products, and provide personalized recommendations to enhance their beauty routines.
• Brand advocacy: Demonstrate a deep understanding of our brand values, mission, and product offerings, and effectively communicate them to potential customers.
• Relationship building: Establish and maintain strong relationships with customers, influencers, industry professionals, and other stakeholders to generate brand loyalty and advocacy.
• Ensure an Immaculate Shop Floor and Excellent Customer Experience.
• Sales and commercial drive. Hit growth targets, ensure target margins achieved, no out of stocks, monitor stock days and slow moving stock.
• Reporting: Provide regular reports on customer feedback, sales performance, out of stock, expiries, stock days and product range.
• Ensure adequate stock and assist in Category orders.
• Market insights: Stay up to date with industry trends, competitor activities, and consumer preferences to provide valuable feedback and insights to Category Management.

• Degree or relevant Diploma.
• Minimum of 5 years’ Luxury Fragrance experience as a Beauty Advisor in a busy retail store
• Excellent communication skills: Exceptional verbal communication skills with the ability to engage, connect, and influence a diverse audience.
• Outgoing personality: Friendly, approachable, and confident in initiating conversations and building relationships.
• Professional appearance: Well-groomed and presentable, reflecting the brand’s values and standards.
• Social media savvy: Proficient in using various social media platforms and creating engaging content.
• Flexibility: Willingness to work evenings and weekends, and travel as required for brand training.
• Fluency in English, Swahili and preferably Somali

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