Operations Manager

South Group Recycling

Kenya
Permanent
Full-time

2 days ago

The Operations Manager is responsible for overseeing and managing all warehouse and operational activities within the e-waste recycling business. This role ensures that operations are executed efficiently, safely, and in compliance with company standards and regulatory requirements.A key focus of this position is maintaining strong operational controls, minimizing risk, and implementing effective fraud prevention measures. The Operations Manager will play a critical leadership role in supervising staff, optimizing processes, and ensuring accurate handling, processing, and reporting of materials.This position requires a candidate who is willing to be based in remote locations across the Democratic Republic of Congo (DRC), Tanzania, Kenya, and Zambia, and is comfortable with relocation and frequent travel.Key ResponsibilitiesOperational Oversight

Oversee daily warehouse and recycling operations, ensuring efficiency and productivity.
Supervise and manage warehouse staff, including scheduling, performance, and discipline.
Ensure proper handling, sorting, processing, and storage of e-waste materials.
Monitor workflow and implement improvements to optimize operational performance.

Staff Management & Leadership

Lead, train, and develop operational and warehouse teams.
Enforce company policies, procedures, and performance standards.
Promote a culture of accountability, teamwork, and continuous improvement.

Fraud Prevention & Controls

Implement and maintain strict operational controls to minimize fraud and material losses.
Monitor stock movement, weighbridge processes, and reconciliation procedures.
Conduct spot checks, audits, and investigations where discrepancies arise.
Ensure transparency and accuracy in reporting and documentation.

Inventory & Materials Management

Oversee inventory control processes, ensuring accurate tracking and reporting of materials.
Ensure correct identification, classification, and handling of e-waste.
Reconcile stock records and investigate variances.

Health, Safety & Compliance

Ensure compliance with health, safety, and environmental regulations.
Enforce the use of PPE and safe working practices at all times.
Conduct safety inspections and ensure corrective actions are implemented.

Reporting & Performance Monitoring

Prepare and submit operational reports, including productivity, stock, and risk indicators.
Monitor KPIs and identify areas for improvement.
Provide feedback and recommendations to senior management.

Logistics & Coordination

Coordinate with procurement, logistics, and sales teams to ensure smooth operations.
Oversee material inflow and outflow processes, including collections and dispatch.
Ensure efficient use of resources, equipment, and transport.

Qualifications

Bachelors degree or diploma in Operations Management, Logistics, Supply Chain, or related field (preferred)
Valid drivers license
Willingness to relocate and work in remote areas across Africa

Experience & Skills

5+ years of experience in operations or warehouse management (recycling, mining, metals, or similar industries preferred)
Strong leadership and team management experience
Proven experience implementing operational controls and fraud prevention measures
Strong analytical and problem-solving skills
Ability to work independently in remote and challenging environments
Excellent organizational and communication skills
High level of integrity, accountability, and attention to detail

Key Competencies

Strong leadership and decision-making ability
Operational efficiency and process improvement mindset
Risk awareness and control-driven approach
Resilience and adaptability in remote environments
Results-driven and hands-on management style

Working Conditions

Based in remote operational sites in DRC, Tanzania, Kenya, or Zambia
Requires relocation and frequent travel between sites
Exposure to warehouse and industrial environments
May require extended working hours depending on operational needs

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