Front Office Executive /Receptionist at Janta Kenya

Janta Kenya View all jobs

  • Kenya
  • Permanent
  • Full-time
  • 2 months ago
Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and n…Front Office Executive /ReceptionistKey Responsibilities:
Reception Duties:
  • Keep the frondesk tidy and presentable with necessary materials
  • Greet and welcome visitors in a friendly and professional manner.
  • Answer and forward external incoming phone calls.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Maintain the reception area, ensuring it is tidy and presentable.
  • Assist with scheduling and coordinating meetings and appointments.
  • Prepare and distribute correspondence, memos, and any other official documents
  • Check, sort and forward emails
Customer Service:
  • Address inquiries from clients and visitors in a courteous and efficient manner.
  • Provide accurate information and direct visitors to the appropriate person or department.
  • Handle and resolve complaints and issues, escalating them to the appropriate person if necessary.
Office Coordination:
  • Maintain office security by following safety procedures and controlling access via the reception desk.
  • Order and manage office supplies and inventory.
  • Assist in planning and organizing firm's events and meetings.
Record Keeping:
  • Maintain and update firm's databases and records.
  • Ensure proper documentation and filing of all important documents.
Other Duties:
  • Perform other clerical receptionist duties such as filing, photocopying and transcribing.
  • Assist with special projects and tasks as assigned by management.
Qualifications:
  • Experience: 1-2 experience as a Receptionist, Secretary, or similar role.
Skills:
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Professional appearance and attitude.
  • Strong problem-solving skills and attention to detail.
Don't Keep Share!:

Jobs in Kenya