Business Development Executive (Training & Learning Institution) at Summit Recruitment and Search
Summit Recruitment & Search
- Kenya
- Permanent
- Full-time
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- Company:
- Location: Kenya
- State:
- Job type: Full-Time
- Job category:
- Demonstrate effective self-leadership and collaboration with Client Partners, Business Delivery team, and clients to ensure the success of all initiatives.
- Create, manage, and execute comprehensive project plans for the successful onboarding of new learning journeys and projects.
- Maintain clarity on operational and logistical support for internal stakeholders and client partnerships to ensure smooth operations.
- Customize contractual agreements and ensure timely execution by all parties involved.
- Provide first-level support for clients, addressing queries promptly and resolving complex issues within defined timeframes.
- Develop a strong understanding of solutions, processes, and systems to effectively support clients.
- Attend client meetings alongside Client Partners as required.
- Proactively drive the achievement of strategic initiatives such as multiyear deals and increased user engagement on learning platforms.
- Plan and facilitate Quarterly and Annual Business Review meetings with clients, ensuring effective communication and follow-up.
- Monitor and track client impact journeys, recommending necessary changes to exceed client expectations.
- Analyze client performance on the 4DX Platform and collaborate with relevant stakeholders for required actions.
- Relevant Bachelor's degree.
- Must have a minimum of 4 years' experience in Business development for a learning and training institution.
- Must have exceptional problem-solving skills, along with strong verbal and written communication abilities, and high emotional intelligence.
- Must have experience in account management, sales, business development, and/or customer success is required.
- Highly organized with robust project management expertise to effectively handle multiple client projects and ensure smooth operations.
- Demonstrated proficiency in project management and successful contract execution.
- Possesses analytical prowess to evaluate data and recommend enhancements for client success.
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