Receptionist – Nairobi at CBRE Excellerate

Nairobi
Permanent
Full-time

2 days ago

CBRE Excellerate supports occupier & investor clients of all sizes, through facilities management, project management, advisory and transaction services.Receptionist – NairobiMain purpose / objective of the position:

To receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the office. General administrative tasks will also form part of this position as part of support to the entire team.

Decision making authority:

Per approval framework. Training would be required to take decisions of a general nature from which specific judgment can be made to meet a new situation not yet encountered.

Experience / Education:

GR12 or equivalent and at least 2 years relevant experience.

Skills required:

Telephone skills; General Administrative skills; computer literacy (MS Office, particularly Outlook and Word); Ability to Multi-task; Interpersonal skills.

Knowledge required:

Switchboard
Policies & Procedure
Basic SHE experiences
Managing access control
Multi lingual - English a pre requisite
Background in working within the heavy industrial manufacturing industry is advantageous
Drivers license code 8

Competencies required:

Communication, Customer & Quality Focus, Methodical, Teamwork & co-operation, Self Confidence; Tolerance for Routine.

Major drivers of work volume:

Sophistication of switchboard equipment; number and complexity of incoming calls.

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