Chief of Staff, Programs at GiveDirectly

• You have a track record of executing complex projects involving multiple stakeholders.
• You create clarity, structure, and accountability-ensuring decisions turn into actions.
• You have previous experience working or living in Sub-Saharan Africa
• 8+ years of relevant experience e.g. implementing projects in last mile, low resource contexts; managing operations across multiple sub-saharan country contexts; management consulting; organizational design

• You operate well with limited direction, continuously refining scope and approach.
• You seek stakeholder input, ask smart questions, and “figure it out” with minimal or no hand-holding.
• You are constantly prioritizing to stay focused on the highest-leverage efforts.

• You write clearly and concisely, and can synthesize complex topics for diverse audiences.
• You are skilled at managing up, aligning teams, and facilitating productive conversations.
• You know how to build understanding, buy in, and participation across multicultural teams with different ways of working.

• You're a master at data analysis and insights synthesis
• You have strong presentation and process mapping skills.

• You're a pro with Google Suite, Slack, Google Slides, Google Sheets, and project management tools such as Asana and Jira

• Exceptional alignment with GiveDirectly Values

• Familiarity with GiveDirectly's cash program models or similar
• Comfort with Salesforce

• Map current workflows across countries and global departments
• Design and implement streamlined, fit-for-purpose ways of working
• Develop documentation, templates, and tools that enhance programs execution, coordination, and effective and prompt resource allocation

• Streamline decision-making, manage competing priorities, and serve as a strategic thought partner
• Draft materials, prepare presentations, and analyze data
• Build clarity and alignment across the department
• Ensure effective follow-through on high-priority initiatives

• Take on high-stakes, time-bound initiatives that cut across teams
• Example projects: creating cross-country workplan templates, facilitating all-CDs meetings, consolidating process data, process mapping, and advancing harmonization across offices

• Lead the planning, facilitation, and follow-up of key meetings and retreats so that they are high value for the organization and for participants
• Own goal-tracking systems and unblock progress through collaboration and coordination
• Run periodic surveys to surface priorities and pain points across teams

• Manage communications strategies and execution for programs leadership
• Ensure clear, timely, and values-aligned updates that build transparency and trust across country offices

• 1x per quarter and/or as needed

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