Medical Sales Representative (Human Health)- Nakuru Region at Cosmos Limited
Cosmos Limited
- Nakuru
- Permanent
- Full-time
- The job holder will be responsible for pharmaceutical sales, collections, and overall customer service and satisfaction in their respective region with respect to their product portfolio.
- Identify Market Needs and Drive Sales: Analyze market demands, promote Cosmos products, and close deals to achieve set sales targets.
- Plan and Schedule Activities: Create daily, weekly, and monthly plans using the CRM tool, detailing customer visits, objectives, and expected outcomes.
- Provide Product Information: Offer technical product details, deliver samples, and promote the Cosmos brand during field visits.
- Build Customer Relationships: Develop trusted relationships with customers and key influencers; participate in relevant medical events, congresses, and similar activities.
- Manage Customer Complaints: Act as the first point of contact for customer complaints, addressing and escalating them through appropriate channels.
- Ensure Payment Collection: Manage payment collections and follow up on overdue accounts to ensure timely payments.
- Engage in Professional Development: Participate in company training programs and seek learning opportunities to stay updated with trends in the pharmaceutical industry.
- Excellent Communication Skills.
- Proficient in Time Management, Planning, and Organization.
- Strong Sales and Negotiation Abilities.
- Adaptability to Challenging and Dynamic Situations.
- In-depth knowledge of the Pharmaceutical Market, Products, and Emerging Trends.
- Effective Influencing and Persuasion Skills.
- Proficiency in Computer Applications (e.g., MS Word, Excel, PowerPoint, Access).
- Degree in Biomedical Sciences or related field sales or Diploma in Pharmacy.
- At least two (2) years’ experience in pharmaceutical sales.
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