Applications Support Specialist at NCBA Group

NCBA Group View all jobs

  • Nairobi
  • Permanent
  • Full-time
  • 3 days ago
Job Purpose StatementThe purpose of this role is to provide day-to-day support, work on deployment, customization and integration of all Core Insurance Systems and Services, SharePoint, Microsoft Power Apps and Power Automation whilst driving ongoing improvements. He / She will also be responsible for ensuring they follow best practices and driving continuous service improvement and productivity initiatives around the Core Insurance Applications and related servicesIdeal Job Specifications
  • Undergraduate degree in Computer Science /Information Technology - Minimum 2nd Upper Class honours.
  • Minimum 3 years working experience in a busy IT environment with a hands-on role in implementing and development Workflows & Business Automation Systems e.g. Customer Relationships Management Systems (CMRM), MS SharePoint and MS Power Platform.
  • Certified in MS Dynamics 365 Customer Engagement and/or Power Platform.
  • Experienced in Microsoft Dynamic CRM, and/or Microsoft Power Platform (Power Apps, Power Automate & Power BI).
  • Experience of working in the IT function within a busy environment will be an advantage.
  • Experienced with platform architectures (e.g. client-server, n-tier, thin client)
  • Proficient with developing, deploying, customizing and integrating Microsoft Dynamics CRM, MS SharePoint and MS Power Platform
  • Demonstrated proficiency in understanding and implementing business Process Automation workflows and processes.
  • Demonstrated proficiency in using the either the CRM SDK or Power Platform development.
  • Experience with source control management systems and continuous integration/deployment environments
Method of ApplicationInterested and qualified? Go to to apply

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