Digital, Branding & Customer Experience Manager at Africa Merchant Assurance Company ltd
Africa Merchant Assurance Company ltd
- Nairobi
- Permanent
- Full-time
- The overall purpose of this job is to develop and implement strategies that enhance the company's digital presence, strengthen the brand, and improve customer engagement.
- Bachelor's degree in Marketing, Communications, Business Administration, Public Relations, or a related field Professional certification in Digital Marketing, Customer Experience, or Brand Management
- At least six (6) years of progressive experience in digital marketing, branding, and customer experience
- Lead the development and execution of customer experience and marketing strategies
- Oversee digital marketing activities across websites, blogs, email, and social media channels
- Design and implement innovative marketing strategies to promote products and services
- Drive customer acquisition and retention strategies in collaboration with Sales and Marketing.
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