Branch Manager

• Direct all operational aspects of the branch, including customer service, human resource management, sales, workshop, and parts activities.

• Assess local market conditions, identify current and prospective sales opportunities for new vehicles, service and parts and work with the respective teams to close the opportunities.

• Work with the Sales Manager to prepare Branch New Vehicle Sales annual budgets.

• Work with the GM Parts to identify potential Parts sub-dealers in the region, where Simba Corp does not have a presence.

• With guidance from the General Managers at Head Office, enforce implementation of all functional policies and standard operating procedures at the branch.

• Maintain communication between the branch and Head Office by preparing and submitting daily, weekly, and month-end reports (as required) regarding operations and productivity. E.g.

• Parts Reports: Sales, lost sales.

• Service Reports: WIP status, job cards opened.

• Sales Reports: sales activity, including pipeline and conversion ratio.

• Oversee branch financial management, including WIP management, debt collection/management and payment of suppliers in line with agreed terms.

• Certify all accounting documents, including LPOs, petty cash, daily banking, purchase, etc.

• Ensure that all departments are properly staffed and directed.

• Address employee and customer concerns promptly.

• Ensure all branch staff are adequately monitored and appraised as well as input into appraisals of branch management staff.

• In liaison with head office, interview potential staff members and ensure training of new hires.

• Hold weekly branch management meetings to update on various activities.

• Ensure branch departmental meetings are held weekly.

• Manage the branch facilities by closely working with the facilities department to ensure periodic workstation maintenance routines are carried out.

• Oversee the security issues of the branch in accordance with the company’s security procedures.

• To maintain the health and safety standards within the premises in line with the company and statutory regulations.

• To maintain and continuously update the Quality Management System (QMS) in line with ISO9001:2015 requirements.

• Any other duties as assigned by immediate supervisor.

• Bachelor’s degree.

• N/A

• 10 years progressive experience in functional area.

• 5 years of which should be at a management level.

• Knowledge of the company’s products and services.

• Demonstrated competence in profit and loss management to maximise financial performance of the branch.

• Experience monitoring the marketplace to identify business opportunities.

• Demonstrated understanding and application of effective selling strategies and techniques.

• Ability to work productively with a wide range of people.

• Aptitude in decision-making skills and working with numbers.

• Good communication and interpersonal skills.

• Aptitude in decision-making skills and working with numbers.

• Excellent verbal and written communication skills.

• Experience in collecting and analyzing data.

• A person of high integrity.

• Strong leadership capabilities.

Stratostaff