INTERNATIONAL FREIGHT FORWARDING OPERATOR (IFF OPERATOR) - AIRFREIGHT IMPORTS M/F

Africa Global Logistics

  • Nairobi
  • Contract
  • Full-time
  • 14 days ago
General informationINTERNATIONAL FREIGHT FORWARDING OPERATOR (IFF OPERATOR) - AIRFREIGHT IMPORTS M/FGeneral informationsAGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company.Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way.
AGL is also present in Haiti and Timor.Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project?Join AGL, the leading multimodal logistics operator on the African continent!Job descriptionJob TitleFREIGHT FORWARDING OPERATIONS
INTERNATIONAL FREIGHT FORWARDING OPERATOR (IFF OPERATOR) - AIRFREIGHT IMPORTS M/FContract TypeFIXED TERM CONTRACTJob LocationAfrica, Kenya, NAIROBIWorking HoursFull timeMission DescriptionReporting to the IFF Operation Supervisor, the responsible candidate will be responsible for the below key result areas: -
1. Handle day-to- day operational relationship with the client
  • Receive the orders from the client
  • Request for missing documentation and more detailed instructions, if necessary, from the client.
  • Inform the client of the files processing progress
2. Manage the file processing
  • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file
  • Regularly archive the files (physically & electronically)
  • Ensure that client files have all the required attachments and copies of these maintained on file
3. Alert/Inform Management
  • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle
Profile
  • Diploma in Clearing and Forwarding
  • 3 years' experience in Clearing and Forwarding
  • East Africa Freight Forwarding Practicing Certificate will be an added advantage.

Africa Global Logistics