Chief of Staff

TechBiz Global

  • Mombasa
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Chief of Staff to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.Responsibilities:Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and qualityImplement consistent Sprint reporting, burndown analytics, and capacity planningPartner with the Internal Auditor to extract time vs output metricsManage incident postmortems and root-cause follow-upsEnforce SLA agreements across teams: engineering, QA, productDrive alignment with company-wide OKRs and ensure tracking disciplineOwn tactical execution in SAFe 6.0 cycles (prep, follow-up, closure)Track hiring/firing gaps, ensure performance reviews are run on timeCreate repeatable ops templates for all engineering rituals5+ years in engineering operations / Chief of Staff roleExperience in a B2B , SaaS or fintech environmentOps background: ex-consulting (McKinsey, Accenture, Bain) or military/PMO rigorHyper-detailed, high-ownership, zero tolerance for ambiguityFluent in Jira/Confluence, GitLab metrics, Google Sheets, and dashboards

TechBiz Global

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