Direct Sales Representative at SBM Bank

• Company:
• Location: Kenya
• State:
• Job type: Contract
• Job category:

• Identify retail opportunity and prospects through systematic Prospecting, visiting and onboarding of new potential retail customers.
• Obtain all customer information, documents required to open an account and ensure KYC/AML compliance as per the Bank policy.
• Maintaining relationship with clients by providing support, information and guidance pertaining to the Bank product and services.
• Achieving sales targets within the set period. (Daily, Weekly and Monthly).
• Handling customer issues and complaints pertaining to allocated products and maintain professionalism as guided by the Bank policy.
• Obtaining timely, relevant market intelligence feedback useful for product development.
• Preparing regular sales activity and performance reports as required.
• Holding and participating on open days and product sales campaigns in line with the sales strategy.
• Recommending to the Business Development Team any business development opportunity for follow up.
• Be conversant with policies pertaining to all bank procedures.

• Bachelor's degree second class honours (upper division) preferably in business related field, working experience is an added advantage.

• Communication and Interpersonal Skills: Ability to build rapport easily with customers, have well developed oral and report-writing skills, and have the ability to work with teams.
• Personal Ethics: Must be honest, fair, just but firm with self, and of high integrity
• Self-Driven & Motivated: Must be able to work without close supervision.
• Negotiation Skills: Must be a good negotiator, particularly in changing behavior and work practices but always Win/Win
• Conceptual and Analytical Skills: Ability to quickly grasp and understand systems and keen to detail
• Technology Skills: Computer Literacy

• One year contract with a retainer and a variable performance based pay

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