Senior Systems and Support Engineer at Poa Internet

Poa Internet

  • Nairobi
  • Permanent
  • Full-time
  • 6 days ago
Role Responsibilities:
  • Manage and administer Windows/Linux servers, databases, and core applications.
  • Monitor and maintain the health of all core systems, servers and applications.
  • Respond to and resolve escalations during assigned shifts.
  • Support with network/system outages escalations to service providers and tracking of updates.
  • Troubleshoot and resolve incidents affecting service availability or performance.
  • Coordinate resolution efforts with internal software developers, network engineers, and external vendors.
  • Recommend and implement improvements to increase system performance, resilience, and efficiency.
  • Participate in the evaluation and rollout of new tools, systems, or upgrades.
  • Mentor and guide junior engineers in troubleshooting and best practices.
Academic Qualifications:
  • Degree in Information Technology, Computer Sciences, Telecommunication, or related discipline.
Key Competencies required for the role:
  • Experience as a Senior and Network Administrator with at least 5 years experience.
  • At least 2-3 years experience in Software development preferably in PHP framework.
  • Linux / UNIX administration.
  • Database Administration (MySQL,SQLite, Postgres).
  • Experience in developing under the following languages and frameworks: PHP, Drupal, JavaScript, HTML/CSS, Wordpress, Twig, REST and JSON.
  • Advanced networking (firewalls, routers, IP management).
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