Food & Beverage Team Leader at Hyatt Place
Hyatt
- Kenya
- Permanent
- Full-time
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- Company:
- Location: Kenya
- State:
- Job type: Full-Time
- Job category:
- Developing and putting into operation the current system and technical advancement in the field of laundry
- Ensures that brand standards have been implemented.
- Assists in conducting monthly inventory checks on all operating equipment and supplies.
- Possesses thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend food and beverage combinations and upsell alternatives.
- Ensures that the outlet is kept clean and organized, both at the front and back of the house.
- Assists to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
- Performs the function of cashier and is responsible for Micros cashiering procedure.
- Balances cash and credit card charges and remits cash to the Front Office Safe.
- Makes necessary checks needed for specific events or functions.
- Be a hands-on supervisor and be always present in the outlet, especially during busy periods.
- Assists with conducting monthly inventory checks on all operating equipment and supplies.
- Assists to liaise and organize with the Housekeeping Department that the cleaning schedules are strictly adhered to as required
- Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
- Ensures new technology and equipment are embraced.
- Responds to changes in the Food and Beverage function as dictated by the industry, company, and hotel.
- Assists to ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.
- Assists the F&B Manager to achieve the monthly and annual target of the department and the outlet's revenue targets.
- Ensures that all hotel, company, and local rules, policies, and regulations relating to financial record-keeping, money handling, and licensing are adhered to, including the timely and accurate reporting of financial information.
- Any other duties as assigned from time to time.
- Certificate In Food and beverage service from a recognized institution
- At least 3 years’ experience working in a reputable hospitality organization in a similar role
- Strong analytical, interpersonal and problem-solving skills
- Leadership skills to guide and mentor other team members
- Ability to deal efficiently with complaints exhibiting a solid customer service approach
- The ability to remain positive and focused in a fast-paced environment
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