Research Officer
International Rescue Committee
- Nairobi
- Contract
- Full-time
- Train program beneficiaries/clients on Business skills and life skills
- Support beneficiaries in developing business plans to be funded.
- Prepare payment list and verify MPESA or bank details of the clients to ensure funds are transferred to the correct recipients.
- Support Research monitors in planning and monitoring client's business and implementing the Randomized Control Trial (RCT) interventions as per the study protocol.
- Follow up on clients whose businesses have been funded to offer support in areas of business sustainability and other areas of concern.
- Liaise with the protection team to ensure refugees who are facing protection challenges are supported.
- Prepare periodic reports of progress of program activities.
- Assist in context and stakeholder mapping and analysis to contribute to the conceptual development of Livelihoods Resource centers and mobile services.
- Help conduct outreach to community and local leaders, private sector partners and other stakeholders as directed by ERD management.
- Deliver training material to clients as the main trainer/facilitator, and schedule other trainers as necessary for specific cohorts or sessions.
- Support other program staff in delivering business and life skills sessions.
- Working with and training program staff to register clients, recommend clients for placement in RCTs
- Provide introduction sessions to RCT (micro enterprise) clients, including on attendance requirements and protection related issues, drawing in other staff as necessary
- Conduct bi-weekly meetings with beneficiaries in the form of calls, interviews or focus group discussion as appropriate. Helps ensure that payment of beneficiaries is accurately processed.
- Under the direction of the Senior Research Officer /Manager, conduct individual business development sessions with clients and coach them through the development of a business plan and grant application where applicable.
- Support monitoring of activities, conducting site visits and helping to troubleshoot any issues from clients.
- Coordinate closely with M&E and data staff on targeting, data collection, data systems and information management.
- Contribute to baseline, interim and end line assessment efforts and program reporting, providing clear input on business training, microenterprise development research activities.
- Coordinate closely with IRC logistics, finance, and grants focal point to ensure timely and compliant program activities and expenditures.
- Linkages of RCT clients to the Urban Savings and Loans Association and Financial Service Providers for business growth support (where applicable).
- Bachelor's degree in social sciences, Public Administration, business administration or equivalent
- At least 3 years of experience in micro enterprise development livelihoods or community engagement programs.
- Demonstrated experience and capacity in training clients and groups and working with vulnerable populations.
- Strong ability to work independently, organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail.
- Experience working with Refugees in livelihoods programming.
- Experience managing data collection and concrete knowledge of open-source tools such as ODK collect, KoBo Toolbox, Survey CTO or CommCare platforms.
- Experience collecting Qualitative data e.g., Focus group discussion (FGD), Key informant interviews (KII) and transcription of audios.
- Experience supervising field teams
- Experience in administration and management of grants individuals and groups
- Excellent interpersonal and problem-solving skills, creativity, and flexibility
- NGO experience preferred
- Personal qualities: promotes collaboration and coordination within and across teams, comfortable in a multi-cultural environment, extremely flexible and adaptable, ability to contribute across multiple activities and departments.
- Fluency in English and Kiswahili required.