Remote Support Engineer Job Tezzra Technologies

  • Kenya
  • Permanent
  • Full-time
  • 1 day ago
Tezzra Technologies is your partner in digital transformation, delivering customized IT solutions that drive efficiency, enhance security, and unlock growth. We specialize in IT support, cloud solutions, integrations, and artificial intelligence to help businesses thrive in today's fast-changing digital world.Role DescriptionThis full-time role is for a Remote Support Engineer on-site in Nairobi County, Kenya. The Remote Support Engineer will be responsible for providing technical support, troubleshooting issues, and assisting customers with any IT-related problems. The engineer will also manage operating systems and ensure excellent customer service.Qualifications
  • Proficiency in Troubleshooting and Technical Support
  • Strong skills in Customer Support and Customer Service
  • Experience with Operating Systems
  • Excellent communication and interpersonal skills
  • Ability to work independently and in a fast-paced environment
  • Bachelor’s degree in Information Technology, Computer Science, or a related field is a plus
  • Familiarity with IT support and cloud solutions is advantageous
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