
Country Manager: Kenya at Cellulant Corporation
- Nairobi
- Permanent
- Full-time
- Strategic Leadership & Commercial Growth:
- Develop and execute a market-winning strategy, using your in-depth knowledge of payments and the Kenyan market, as well as important merchant, bank, and partner relationships.
- Work collegiately with global sector leads for Checkout, Payout and Banking to grow these businesses within the market.
- Oversee the country’s operations, delivering exponential business and market share growth.
- Achieve/exceed revenue and gross profit targets for the market.
- Lead, manage, and develop the Kenya sales and account management team to drive performance and meet commercial objectives.
- Collaborate with the product team to identify market-specific product enhancements based on market needs and customer feedback.
- Customer Relationships & Partnerships:
- Identify and cultivate strategic partnerships and key customers that will drive business growth.
- Position Cellulant as a trusted partner in the payments ecosystem by building strong relationships with clients and stakeholders.
- Manage payment method partners in the market ensuring the most favourable pricing and optimal transaction success rates.
- Regulatory Compliance:
- Work closely with relevant regulatory bodies governing payment operations in Kenya.
- Ensure that all activities comply with local regulatory requirements and global standards.
- Financial Oversight:
- Collaborate with the finance and treasury teams to track key financial KPIs, including revenue, gross profit, EBITDA, receivables, payables, reconciliation, and settlement.
- Ensure sound financial management practices in line with company policies.
- Technology & Product Delivery:
- Partner with the technology team to ensure sufficient capacity to meet customer demands and deliver products on time.
- Collaborate with the product team to define and refine product-market fit for all products offered by Cellulant in Kenya.
- HR & Administration:
- Implement global HR policies in-country, ensuring any deviations are agreed upon with the group and adapted to local nuances.
- Promote talent development and actively support performance management processes.
- Team Leadership & Development:
- As the most senior person in the market, be a proactive and consistent messenger of the company’s vision and culture, at all times leading by example.
- Lead and guide the sales team, ensuring business continuity and knowledge sharing across functions.
- Foster a high-performing team culture by identifying and utilising team strengths and promoting career growth and skills development.
- Support talent processes to retain top performers and ensure optimal team performance.
- Market Positioning & Revenue Growth:
- Position Cellulant as the top payment service provider in Kenya.
- Deliver targeted YoY revenue growth for the payments business.
- Bachelor’s degree in Business, Technology, or a related field. A finance degree is a plus.
- At least 10 years of progressive experience in fintech, payments, digital banking or B2B sales, with a proven track record of commercial scaling.
- Experience leading enterprise sales teams and managing large accounts.
- Strong understanding of the payments ecosystem and SaaS business models.
- Technical product sales experience is highly desirable.
- Proven experience in working with C-suite leaders and large-scale ecosystems.
- Strong leadership and negotiation skills.
- Ability to communicate simply and clearly across multiple functions.
- Capable of driving revenue through commercial initiatives.
- Adept at managing multiple deliverables and deadlines.
- Critical thinker with an entrepreneurial mindset and adaptability.
- Collaborative, empathetic, and able to influence others.
- Learning agility, curiosity, and adaptability.
- Ability to handle ambiguity and make decisions with limited information.
- High drive and a need for achievement, coupled with a tolerance for risk-taking.
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