Appointment Setter
Pavago View all jobs
- Kenya
- Permanent
- Full-time
- Conduct outbound and inbound outreach to attorneys to introduce services and start conversations.
- Engage prospects in meaningful discussions to understand their needs and level of interest.
- Ask thoughtful questions to qualify prospects effectively.
- Navigate gatekeepers and identify the appropriate decision-makers.
- Schedule qualified discovery calls between prospects and the sales team.
- Confirm meeting availability and ensure prospects are prepared for scheduled calls.
- Maintain accurate scheduling records and ensure smooth coordination.
- Maintain consistent follow-up with prospects who have shown interest.
- Handle objections professionally and maintain productive conversations.
- Continue engagement until a clear decision is made by the prospect.
- Maintain accurate records of all outreach activity and prospect communication within the CRM.
- Track lead progress and update prospect status regularly.
- Ensure all prospect interactions and scheduling updates are properly documented.
- Confident communicator who enjoys starting conversations with new prospects.
- Persistent and resilient when following up with leads.
- Organized and detail-oriented when managing outreach activities.
- Comfortable speaking with professionals such as attorneys.
- Self-motivated and able to manage outreach tasks independently.
- Experience in appointment setting, sales development, or business development roles (SDR/BDR).
- Strong experience with outbound outreach and follow-up communication.
- Excellent verbal English communication skills.
- Ability to confidently handle objections and prospect questions.
- Experience using CRM systems and scheduling tools.
- Strong organization and time management skills.
- Reliable high-speed internet and professional remote work setup.
- Experience working with law firms, attorneys, or professional services clients.
- Experience in agency sales or marketing services outreach.
- Experience navigating gatekeepers and reaching decision-makers.
- Experience supporting high-value service sales conversations.
- Conduct outbound outreach to attorneys and professional prospects.
- Engage prospects in conversations and qualify their interest.
- Handle objections and answer initial questions.
- Follow up with leads who have shown interest.
- Schedule discovery calls for qualified prospects.
- Update CRM records and track outreach activity.
- Number of qualified appointments scheduled.
- Outreach activity levels (calls, messages, follow-ups).
- Appointment show-up rates.
- Prospect response and engagement rates.
- Accuracy and consistency of CRM updates.
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Client Interview
- Offer & Onboarding