IT Infrastructure Administrator at Medecins Sans Frontieres (MSF)
Médecins Sans Frontières View all jobs
- Nairobi
- Permanent
- Full-time
- Be familiar with the general infrastructure and the infrastructure dedicated to headquarters in order to support colleagues and better understand the integration of the field infrastructure into this ecosystem.
- Provide technical expertise and support for field infrastructure systems in order to guarantee secure, stable, and compliant operations.
- Act as the primary technical point of contact for IT Field Referents on infrastructure-related matters, ensuring effective coordination and issue resolution.
- Ensure the deployment, availability, and reliability of field IT infrastructure solutions to support operational continuity and performance in field environments.
- Implementapproved infrastructure standards and technical guidelines to ensure consistency, interoperability, and alignment with organizational architecture.
- Contributeto the evolution and continuous improvement of field network kits by applying validated technical directives and responding to operational needs.
- Monitor the operational status and performance of field infrastructure components to anticipate risks, ensure service quality, and support decision-making.
- Support infrastructure-related projects by participating in design, roll-out, and transition phases to ensure successful implementation in field contexts.
- Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field or equivalent professional experience in system and network administration
- Microsoft certifications (e.g. Azure Administrator, Microsoft 365, Identity and Access Administrator,)
- Fortinet certifications (NSE 4 / FCP or higher)
- ITIL Foundation or equivalent service management certification
- Proven experience as a System and Network Administrator in enterprise environments
- Solid knowledge of Microsoft and Linux infrastructure environment
- Solid experience administering Fortinet firewalls and VPN solutions
- Experience implementing security best practices (MFA, Zero Trust, least privilege)
- Experience with PowerShell scripting and automation
- Essential: Fully fluent in English C1
- Desired: Fluent in French B2
- Enterprise IT infrastructure management (on-premises & cloud)
- Microsoft-centric environments (Hybrid AD / Cloud-first)
- Identity & Access Management (IAM) in enterprise contexts
- Network architecture in multi-site environments
- Endpoint management and device lifecycle (Windows, mobile devices)
- Cybersecurity fundamentals for corporate infrastructures
- Business continuity and high availability principles
- ITIL-based service management (Incident, Change, Problem Management)
- Patch management and update strategies
- Backup, disaster recovery and business continuity planning
- Security-by-design and Zero Trust approach
- Monitoring, alerting and proactive maintenance
- Documentation, standard operating procedures (SOPs)
- GDPR and data protection principles
- Logging, auditing and traceability requirements
- Compliance requirements for user access and device management
- Risk management and security policies enforcement
- Awareness of regulatory constraints in enterprise IT environments
- Microsoft Active Directory (AD, GPO, DNS, DHCP)
- Microsoft Entra ID (Azure AD)
- Microsoft Intune (Endpoint Manager)
- Microsoft Endpoint Configuration Manager (MECM / SCCM, Co-management)
- Microsoft Azure (IaaS, PaaS, networking, security services)
- Microsoft 365 (Exchange Online, SharePoint, Teams)
- Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer, FortiEMS)
- VPN technologies (IPSec, SSL VPN)
- PowerShell scripting and automation
- Linux (server Ubuntu, debian …)
- Meraki solution (Network, Firewall...)
- Excellent ability to work in a multicultural environment successfully and to demonstrate commitment and support for diversity, gender-responsive, inclusive, and non-discriminatory behavior and attitudes.
- Good communicator, able to develop strong relationships and act as a partner for the IT Field Referent team. Analytical thinking, adaptability, stress management, communication
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