IT Infrastructure Administrator at Medecins Sans Frontieres (MSF)

Médecins Sans Frontières View all jobs

  • Nairobi
  • Permanent
  • Full-time
  • 8 days ago
Tasks & Responsibilities
  • Be familiar with the general infrastructure and the infrastructure dedicated to headquarters in order to support colleagues and better understand the integration of the field infrastructure into this ecosystem.
  • Provide technical expertise and support for field infrastructure systems in order to guarantee secure, stable, and compliant operations.
  • Act as the primary technical point of contact for IT Field Referents on infrastructure-related matters, ensuring effective coordination and issue resolution.
  • Ensure the deployment, availability, and reliability of field IT infrastructure solutions to support operational continuity and performance in field environments.
  • Implementapproved infrastructure standards and technical guidelines to ensure consistency, interoperability, and alignment with organizational architecture.
  • Contributeto the evolution and continuous improvement of field network kits by applying validated technical directives and responding to operational needs.
  • Monitor the operational status and performance of field infrastructure components to anticipate risks, ensure service quality, and support decision-making.
  • Support infrastructure-related projects by participating in design, roll-out, and transition phases to ensure successful implementation in field contexts.
QualificationsEducation:Required:
  • Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field or equivalent professional experience in system and network administration
Certifications (Highly Valued) :
  • Microsoft certifications (e.g. Azure Administrator, Microsoft 365, Identity and Access Administrator,)
  • Fortinet certifications (NSE 4 / FCP or higher)
  • ITIL Foundation or equivalent service management certification
Experience
  • Proven experience as a System and Network Administrator in enterprise environments
  • Solid knowledge of Microsoft and Linux infrastructure environment
  • Solid experience administering Fortinet firewalls and VPN solutions
  • Experience implementing security best practices (MFA, Zero Trust, least privilege)
  • Experience with PowerShell scripting and automation
Languages:
  • Essential: Fully fluent in English C1
  • Desired: Fluent in French B2
Knowledge and Expertise:Sector-specific knowledge
  • Enterprise IT infrastructure management (on-premises & cloud)
  • Microsoft-centric environments (Hybrid AD / Cloud-first)
  • Identity & Access Management (IAM) in enterprise contexts
  • Network architecture in multi-site environments
  • Endpoint management and device lifecycle (Windows, mobile devices)
  • Cybersecurity fundamentals for corporate infrastructures
  • Business continuity and high availability principles
Methodology
  • ITIL-based service management (Incident, Change, Problem Management)
  • Patch management and update strategies
  • Backup, disaster recovery and business continuity planning
  • Security-by-design and Zero Trust approach
  • Monitoring, alerting and proactive maintenance
  • Documentation, standard operating procedures (SOPs)
Regulatory & Compliance knowledge
  • GDPR and data protection principles
  • Logging, auditing and traceability requirements
  • Compliance requirements for user access and device management
  • Risk management and security policies enforcement
  • Awareness of regulatory constraints in enterprise IT environments
Software & Tools
  • Microsoft Active Directory (AD, GPO, DNS, DHCP)
  • Microsoft Entra ID (Azure AD)
  • Microsoft Intune (Endpoint Manager)
  • Microsoft Endpoint Configuration Manager (MECM / SCCM, Co-management)
  • Microsoft Azure (IaaS, PaaS, networking, security services)
  • Microsoft 365 (Exchange Online, SharePoint, Teams)
  • Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer, FortiEMS)
  • VPN technologies (IPSec, SSL VPN)
  • PowerShell scripting and automation
  • Linux (server Ubuntu, debian …)
  • Meraki solution (Network, Firewall...)
Behavioral & Managerial Competencies
  • Excellent ability to work in a multicultural environment successfully and to demonstrate commitment and support for diversity, gender-responsive, inclusive, and non-discriminatory behavior and attitudes.
  • Good communicator, able to develop strong relationships and act as a partner for the IT Field Referent team. Analytical thinking, adaptability, stress management, communication
Method of ApplicationInterested and qualified? Go to to apply

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