Riverside Platinum Center Manager at KCB Bank Kenya

• Achieve profitability targets through revenue maximization and prudent cost management.
• Grow and monitor branch’s liability and asset portfolios to achieve business targets.
• Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
• Overall management of the branch through efficient utilization of resources.
• Delivery of excellent customer service through maintenance of high service standards.
• Ensure compliance to Enterprise-Wide Risk Management Framework.
• Motivate, coach, and develop a high performing team.
• Champion digital migration in the branch.

• A University Degree from a recognized institution.
• Minimum of 8 years’ experience in General Banking;
• 4 years of which one should have been a Branch Manager in a High Networth /Premium /Advantage
• Experience in Sales, Personal/Business/or Retail Banking.
• Experience Credit Analysis and administration.
• Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
• Demonstrated consistent high performance in role(s) held in the last three years
• A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
• Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
• A good understanding of risk, credit policies and procedures.
• Strong leadership skills with demonstrated competences in championing high performance management.
• Excellent planning, organization, problem solving and analytical skills.

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