
Manager, Knowledge Management and Communications – West Africa at Conservation International
- Kenya
- Permanent
- Full-time
- Develop and implement the Guinean Forests Communications and Outreach Strategy, Branding Strategy, and Knowledge Management Strategy in collaboration with CI, BirdLife International, and program partners.
- Serve as the primary point of contact for program information requests, managing inquiries through the program's online portal and other channels.
- Coordinate with country project leads and GEF Implementing Agencies to ensure effective information flow and knowledge sharing across countries.
- Oversee the design and maintenance of the program's online portal, working with CI teams and external partners to ensure up-to-date content.
- Develop communication materials, including reports, case studies, and briefing documents, to support collaboration between CI and its partners.
- Work with CI-GEF's communications teams to ensure public-facing materials align with branding and messaging guidelines.
- Manage the program's social media presence, posting regular updates, knowledge products, webinar announcements, and project press releases.
- Coordinate the development of field stories and creative content from country projects for dissemination through digital platforms.
- Identify opportunities to amplify the program's visibility through press releases, publications, and engagement with external media outlets.
- Support the organization and promotion of knowledge-sharing events, webinars, and training sessions.
- Provide expertise in tailoring knowledge products for different audiences and ensuring their effective dissemination.
- Regularly update the program website with news, events, publications, blog posts, and relevant content.
- Maintain the Program's active social media presence, including:
- Developing a weekly and monthly social media calendar in coordination with CI and BirdLife communications leads.
- Managing daily social media activities on Twitter/X, Facebook, Instagram, LinkedIn, YouTube, and emerging platforms.
- Identifying and amplifying partner content that aligns with program priorities.
- Monitoring social media engagement and tracking analytics to optimize content strategy.
- Supporting the preparation and coverage of program-related conferences and events, including Twitter/X live spaces.
- Design and produce the quarterly program newsletter, ensuring high-quality visuals and engaging content (distributed via Mailchimp or similar platforms).
- Develop branded communication materials, including reports, infographics, social media graphics, and promotional materials (e.g., roll-up banners).
- Collaborate with CI and BirdLife communications teams to ensure all design work aligns with CI, GEF, Birdlife's, and the program's branding guidelines.
- Provide creative input and refinements to enhance the program's overall visual identity.
- Design and manage the program's knowledge management database, ensuring efficient storage, curation, and retrieval of key resources.
- Develop knowledge management products (e.g., case studies, lessons learned, best practices) to capture and share insights from project implementation.
- Coordinate with CI-GEF, other GEF Implementing Agencies, and Integrated Programs to exchange best practices in knowledge management and learning.
- Organize and facilitate knowledge exchange activities, such as expert panels, study tours, and focus groups.
- Provide additional knowledge management support as needed.
- Extended work hours may be required, including non-traditional hours in a global organisation.
- International travel (up to 30%) may be required.
- Guidance on flexible work arrangements will be provided during the interview process.
- This role will be a fixed-term assignment.
- Bachelor's degree in Communications, Journalism (TV or Newsprint), or related field.
- 4 to 6 years of related work experience with communication or reporting in the areas of environment, social work, and/or development.
- Experience working with organizations working in conservation and/or development.
- Strong ability to work independently and/or remotely while maintaining productivity.
- Demonstrated ability to work in team environments and cultivate productive collaboration across a diversity of stakeholders.
- Demonstrated ability to deliver high-quality content and products subject to strict deadlines.
- Excellent oral and written communication skills in English, including public speaking skills.
- Excellent team player.
- Excellent adaptive management skills.
- Excellent computer skills, including but not limited to Microsoft Office, Adobe Creative Suite, InDesign, web design, and video editing software.
- Proven experience managing social media networks for tangible engagement and results, including Meta, LinkedIn, WhatsApp, Twitter/X, etc.
- Fluency in written and spoken English with professional knowledge in Portuguese or French is an added advantage.
- Master's degree in communications, journalism, or related field.
- Experience managing online portals.
- Experience managing social media platforms/networks.
- Experience working in cross-sector multistakeholder programs
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