Product Trainer at Verde Edge Consulting Ltd

• Ensure all internal & external personnel are equipped to meet the demands of their roles, fostering a culture of continuous improvement and professional growth through designing, and delivering a combination of hands-on training, workshops, and digital learning materials.
• Develop comprehensive training materials, including manuals, slide decks, and e-learning modules, tailored to different learning styles and needs.
• Facilitate engaging and interactive training sessions on product features, benefits, and best use cases.
• Assess training needs through surveys, interviews, or consultations with internal staff & dealer environment, then customize training programs accordingly.
• Implement training KPIs and metrics to evaluate the effectiveness of training programs and identify areas for improvement.
• Organize and manage training schedules, ensuring all participants have the necessary resources and access to training sessions.
• Provide & customize one-on-one coaching or mentoring to dealers, internal staff & key users requiring additional support post-training to ensure they can effectively apply what they've learned.
• Coordinate user research and testing through pre & post sales demonstrations to ensure that products are user-centered and meet customer needs-
• Assist in creating quality assurance checkpoints and alerts throughout product development production timeline and report quality concerns to management.
• Assists with product demonstrations and new product introductions as directed by Product Manager.

• Minimum requirements: Diploma or Bachelor's Degree in any technical, agricultural, specialized field sales discipline or any equivalent qualification
• Work experience 3-4yrs in a technical, sales or business environment, with customer service, training in product sales engineering. of hand-held power tools.
• Hands-on roles in product development or demonstrated ability in dealing with hand-held power tools is required.
• Experience with crafting training materials, leveraging multimedia tools, and evaluating program effectiveness.
• Candidate must be creative & have a think-out-of-the box attitude.
• The candidate must be an excellent communicator & able to dissect big topics into easier to understand levels.
• Must possess strong organizational, analytical, writing, and presentation skills.
• The candidate should be a Self-starter with strong enthusiasm and for new technologies and new media with positive attitude and advanced listening skills.
• Must be able to express themselves well and be able to give presentations to the management team.
• Must be capable of prioritizing multiple projects in a fast-paced environment.
• Proficiency in Microsoft Office applications.
• Must have a valid driver's license.
• Must have a valid passport and be willing to travel 60% infield travel to our distribution partners & key accounts within our operating regions in East Africa to achieve business goals.
• Be ready to engage in a high level of interaction with others, from one-on-one coaching to leading large group sessions, making the social environment vibrant and engaging.

Jobs in Kenya